Customer Testimonials
It's been a pleasure doing business with Superior Plus
We have always been pleased with Superior Propane: great customer service, on-time deliveries, qualified personnel, and great prices!
Reliable services, friendly/ professional drivers
Your customer service people are consistently kind, helpful, and easy to reach.
I like the availability of the staff when I need them, they are there.
Customer service is great. Delivery service is prompt and effective. Budget program is very helpful and fair.
Prompt service and resonable pricing.
Your prices are excellent you offer a guarantee and enough reminders that you can pay online or pay by check or is it to them and you're easy to reach by telephone. We never ran out of propane no matter how cold it got and how much we used so yes I would definitely recommend you to anybody for their propane needs thank you so much have a great day
I like being on the budget/automatic delivery plan. Since I switched to propane my house stays comfortable.
Office, delivery crew friendly.! No problems with delivery!!! Very Satisfied!!
Great communication!
Very competitive pricing and good service.
Excellent
good delivery and freindly drivers
Prompt service, very accommodating
Excellent, knowledgeable and dependable.
The promptness of the service. The prices, generally.
Responsiveness
Prompt delivery when needed. A plus that Superior fills the tank without our having to contact you because you keep track of volume
Automatic fill and budget plan.
Effective and efficient
They are ready to help when needed
Easy to order a fill. The current price is easy to see
Janet Fish has been very helpful in service and billing. Truck and delivery has so far been reliable critical in sub zero temps and snow.
Under extreme winter conditions and high demand, Superior established an account for me on a Saturday, inspected our tank and delivered propane on Tuesday.
Two local propane companies that we’ve worked with for 16 years, did not deliver as promised. I ordered weeks in advance and followed up daily. They constantly told us we were on the schedule for the following day. The day would pass, and still no delivery.
The friendliness and cooperation of Superior’s staff was outstanding. They delivered in an emergency without us having an history with them. Extremely grateful and now a loyal customer.
The service the office staff (Janet) and the price
Quick response
Always GREAT service with the St Johnsville, NY branch!
Although I had trouble getting the right people on the phone to set up my account after we moved into our new house. I talked to a Superior Plus delivery technician who checked the tank, (we needed a refill) took my name and got things rolling. By the end of the day our tank was filled, our equipment checked and account was squared away. They are the best.
Your tech was very cordial and professional. Happy with service and response from your company!