Customer Testimonials
Pricing, payment system where payment is deducted from checking account, great service all around.
Always available when needed, prompt service, great customer service, knowledgeable technicians
Your ability 2 work with people who are struggling and going through hard times
Your Rome NY staff! Especially Nancy! 👍
I have known the employees there for a long time. My father worked at the glo gas company for years. Very comfortable with them.
Excellent service. No issues
Never have a problem that wasn’t taken care of
Every time she calls the call is answered quickly and everyone is very helpful
i have had been living in my home for 33-1/2 years i have had the same company, If i ever had to call someone i talked to a person not a machine, they always found a way to make good on any issues if i had one and to tell you the truth in all those years i had only 1. Thank you and all of you stay safe and have a great day.
Mostly that the people at the rome site are so friendly and nice. Also able to fill tanks I bring in from time to time.
very helpful when answering questions Delivery men are very nice
Been with them for 6 years now. Alan has been great to work with and very attentive to customer needs!
I never run out of oil or propane, and you work with me on pricing to fit my budget.
Love the customer service and support team
on time delivery very knowledgeable promptly fixed the problem
You have done a good job at our home.
Technicians are so nice
Your service rocks! From the office to the delivery person!! Thank you
Question about adjust. for 60 degree or more temp.
No need to change anything. Everything is fine.
Always friendly fast service
Their service is incredible! When I call, I get an associate who wants to help me get the correct and best costs and services possible. When delivering propane to my home, their team is cautious of our yard and take time to ensure they do not harm any plants/gardens. I highly recommend them.
They do what they say they're going to do and prices are reasonable
03-13-20-PCM-Talked to son gave survey a 10 because he would mention them to anybody who asked-
I love the fact that my tank has a monitor on it and is being watched by the staff for my family's benefit of not running out of propane. The staff is very professional, extremely nice and completely competent! Always willing to discuss your account and extend information to the customer.
03-11-20-PCM-Talked to First name removed gave survey a 10 because everybody who came out was very professional-
03-11-20-PCM-Talked to jean gave survey a 10 because you guys have been helpfu and explained everything-l
03-11-20-PCM-Talked to First name removed gave survey a 10 because you guys are pretty good-
03-06-20-PCM-Talked to First name removed gave survey a 10 because he was impressed with service-
Excellent service and friendly people