Customer Testimonials
It's good dealing with the local company, Griffith Energy, that you trust and know. They may be part of Superior Plus but make you feel like an important customer and take care of your needs with a smile.
Very knowledgeable and courteous employees. Very competitive prices as well.
fast and friendly service
Prompt professional service
Polite and knowledgeable employees, always respectful and helpful. Service is always timely!!
Superior was very help and timely when we noticed a small leak in an oven we own. The tech was complete in his inspection. After replacement of the appliance a time was scheduled to re-check the connections and the service tech was on time and thorough in his work. We experienced great service from Superior with this incident.
Convenient location, very friendly when calling to place order, and quick deliveries.
The delivery service and propane quality is all good and I would highly recommend your product and services, BUT my complaint is a personal pet-peeve.... In the past, the delivery driver would print out the delivery ticket AND a bill that would be handed to me or left in an envelope on the door. That was good so I had the option to pay at my convenience or as early as I was able.
The delivery driver for awhile now no longer leaves a bill or amount that would be paid for what he put in the tank; only the delivery slip with the amount and other tank information/details. That would be fine BUT for one issue...There is the option to have a discount amount deducted from the total if paid before a certain date (not sure the number of days of that discounted total off hand)....BUT, there is no note of the amount we can deduct on the delivery slip OR after a few days when the bill is completed and posted to our online account page. It would be fine and yes, I could pay the bill then certainly, however, that discount amount for paying more quickly is NOT listed on the on line version of the billing....Therefore I must wait until the bill comes in the mail for tht is the only place that discount is noted = "if paid by x date, you may deduct $?. So it does me no good to take advantage of the little discount because I NEVER get the paper bill until the day after or later when the discount has expired ... If the discount would be noted on the copy of the bill on line, that would eliminate my frustration/problem????
Great customer service and quick deliverly!
Whenever I have called with an issue I have always been very happy with my service and getting my issue resolved. Kim at the Bath office is wonderful!! She has always been exceptional at handling any questions I have had.
Very responsive service. They always provide a fill within days of request.
Service and staff are excellent!!
My delivery is always delivered in a regular timely manner. Customer service &delivery person always cordial.
timely and efficient with services, very friendly
Prompt service, helpful staff
The technicians are adept and friendly, as are the people taking phone calls.
Bills are timely and easy to read.
Friendly courteous and prompt service when needed!
Thank you!
Never let me run out of gas with automatic delivery. Good locked in price.
Never let us run out of propane. Friendly delivery.
Staff is friendly and efficient. Prices are reasonable.
Good prices and easy to work with. Never run out.
Prices are good. Pleased with service.
Your service is great. I'm especially pleased whenever I have questions, Kim in the Bath office always is prompt and friendly znd always respectful and helpful.
Great price and service
Griffith Energy (Superior Plus) service is outstanding. They are there for your Energy needs and for any type of emergency you may encounter. If you do not have a service plan I highly suggest purchasing one. It takes all the worries out of anything that may happen, you are covered.
Always here to fill the tank when low. Great staff in Bath, very helpful
1. Personal home town touch & understanding. Actually called in, got to talk very quickly with a live local person who was extremely patient & helpful.
2. On-line option to pay automatically, read your tank level.
Great customer support.
I feel my lock in price per gallon of propane for 2020 was fair. And enjoy having timely fillups
How you keep track when I need my tanks filled. Can call an have my furnace cleaned. water tank check. Just got a new stove and the next day were here to hook it up.