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Patient Testimonials
Friendly sraff
The Baptist system needs to evaluate the Black Creek office to emulate it. Welcoming atmosphere. Everyone warm, friendly and helpful. The day I was in the staff was excited about throwing a birthday party for one of their patients turning 100 years old that day. They coordinated with the patients family. I can only rave about every aspect of this office.
Very professional, friendly and dedicated.
Precise and friendly
Love everything and everyone in the Baptist community.
It's comfy and the staff are very friendly and caring. At my age this means a lot!! Dr. Jansen and P.A. Heather Gall focus on my specific issues and explain things well in layman's language. Last but not least the site location is only 2 miles from my home so this makes it very convenient for me to stay in touch and keep motivated.
Punctual. Competent. Friendly. Helpful and responsive professionals.
Totally professional and helpful 👍
Friendly staff and professional
Reaction time is excellent, they get you in when needed as long as you don’t cry wolf
The friendly staff who answer the phone are always so helpful. The wait times are short most of the time. The physicians and nurse practitioners are knowledgeable and listen when I talk. I would not go anywhere else.
Caring, knowledgeable and professional staff.
clean and comfortable and plenty of room.
Everyone is friendly and personable!
Clean, professional staff. Everyone is happy and pleasant.
The Dr and staff were most friendly and helpful.
Comfortable experience all around
Cleanliness, location and the employees
Fantastic doctor, RN and staff.
I love the entire staff. Check in and check out. So professional and friendly.
Doctors and PA and assistants. I never feel rushed. I can ask all my questions.
Thank you!
The doctors and staff plus very convenient
Providers always take good care of me. Office personnel are friendly and helpful. Conveniently located.
Overall professionalism and courtesy and respect
Friendly staff. Very professional
Professional, courteous and friendly
Loved Barbara Austin. Met her for the first time and she referred me immediately to an Orthopedic Specialist and I was happy with them as well. The only disappointing thing is how hard it is getting to be seen. When they realized I needed immediate help they were eventually able to work me in the schedule by the end of the day.
Everyone was friendly and professional.
Friendly staff
Front office helpful friendly

great office, great doctor