Customer Testimonials
Everyone has been very friendly, not frazzled at all.
On time for supplies
Eastern Propane is responsive and professional.
The delivery driver was very personable and nice!
The customer support and account manager are great. They try to work with you to resolve any renewal or issues.
Reliable service, rain, cold or snow! More reliable than the mail man. And not radically expensive.
Not sure why the delivery interval has shortened notably.
VERY FREINDLY AND HELPFUL WHENEVER I HAVE TO CALL
The service is always on time
No issues. Punctual. Customer service is a priority. Thank you.
Everyone helpful nice and professional. Thank u
The customer portal is great!
Happy with your service but wish deliveries would come more often in the cold weather. My 2 tanks frequently fall below 30% and require my monitoring them in the winter. 2 years ago we ran out and the lines had to be purged of air.
I would love to have a remote meter installed and have been waiting about a year. Recently my daughter's family moved in. We are now 3 children ages 1,6,9 and 4 adults, I know our consumption will increase.
Thank you for keeping us warm.
Bob Kirschbaum
The service and help in the office is top notch.
Pleased that you all deliver propane before I even realize I need it…WiFi monitoring is great!
Very friendly delivery people and very easy to work with overall.
Great service at a fair price.
Prices are fair considering the impact of covid
I asked a favor and you delivered…
Very easy to use and receive delivery Employees are friendly and helpful.
We are new homeowners and didn’t realize we were almost out of propane right before hosting thanksgiving. The team did an amazing job to get us a delivery before thanksgiving and saved the day. I am so so thankful for the kindness of everyone I spoke to.
Very professional...quick to reply...solved my problem...did not run out of propane before
Thanksgiving....Hurray !!!
The gentleman that came to install something was so friendly and helpful.You also came to my aid as a brand new propane customer and delivered propane when I was close to being out. I appreciate things like that.Customer service is what's it's all about these days.
Automatic delivery
The convenience of auto delivery and autopay along with the budget plan.
The price is good the service is great people are friendly
Everyone treated me with respect and kindness
It was a week before thanksgivings everyone in the country is In holiday mood rush and stress except the ones at eastern Propan
Mr Scott the Sales representative is an awesome person he kept his promise and he responded to text messages always I am very grateful to him he is very kind and understanding man
I highly recommend this company and you will be very lucky also if Scott is your sales representative
Dependable when you need propane.
Service representatives and on site staff were very knowledgeable and actually pretty cool... They broke down what the issues were in layman's terms so my simple brain could understand. They told me they'd be back and were more prompt then I thought was going to happen. Would highly recommend.
The price fast service after calling to get filled
Customer service exceeds excellence
Professional