Customer Testimonials
You are fast and have good prices and everybody is very friendly (which is hard to find anymore)
Carefree
Always helpful
Hassle free
Driver very courteous and pleasant.
Alls good
Everything is so automated now (deliveries scheduled on time with your ability to remotely read installed tank meters; auto-pay which eliminates involvement on our part). My interaction with Sales has always been extremely positive. When I had a generator installed last year, your team was out here on time coordinating the propane piping hookup, working flawlessly with me, the town, and the generator dealer. And I really like your website. My experience with the Eastern Propane company and services has been very positive.
The delivery is seamless and the drivers are very nice people.
My only criticism relates to billing and websites and apps. The company has gone through several switches of systems and methods. It is very confusing.
Responsive and knowledgeable delivery personelle.
Quick and courteous service
high quality customer service!
Everything was great
Historically good customer service
Natalie is terrific, she listens and offers suggestions and really cares to make customers happy
Got propane reasonably quickly in an emergency
Timely, effective and responsive
Delivery folks are great! Friendly, unobtrusive, and best of all put up with my 2 German Shepherds. Also, during a week long power outage a few years back they came immediately when I was concerned about running out of propane for my whole house generator. Customer service is great as well.
The service for propane gas is very good. Quick and reliable.
I like the fact that if you have a concern they will call and help and try fix the problem.
Come by and are very professional.
I had an issue and your team quickly addressed the situation. I appreciate the effort.
Treat me like a human, not just another account number. And our driver, John, takes great care of us. Always communicates when he’s coming, and always has a treat for our dog. Plus he’s very friendly and professional.
Courteous staff, quick responses and user friendly website.
Your staff is always courteous and pleasant. Response time is excellent
You handle my issue to my satisfaction.
Delivery man quietly did his job and was gone.
Drivers/delivery staff are always friendly,neat and courteous.
Timely and honest, professional and hard working personnel.
The company was very receptive to my comments that they price is high (approx 32% higher that average per the energy information administration), and reduced my per gallon rate by approximately $.45
Your representatives have been attentive and responsive to my inquiries and concerns, thank you.