Customer Testimonials
We have always been well taken care of by this company. This time we needed a fill and we're promised for several days as we were very low on propane and were to be getting our first fill for the cold weather season.
We were concerned about running out of course and all that goes with that with the safety of our pets and my elderly mother coming in town for a few weeks. We finally got it filled yesterday and we feel relieved now heading into winter. I trust the service will be seamless as usual going forward.
Everything. Thank You.
Timely auto refill
Better price and courteous!
Friendly and professional company.
Very helpful delivery guy
Prompt response when propane is requested.
Easy website to navigate.
Very 'in-tune' - to making sure our tanks are filled for heating!! Easy access portal - and on-line bill paying! Very satisfied!!
Always on time delivery.
I have been a customer of yours since 2005. Deliveries come regularly ensuring that we're never without propane.
If I have any questions/queries I feel comfortable contacting your company knowing that a customer representative will do their best to satisfy my question.
The gentleman that filled our tank and provided a safety test was very professional and provided a detailed and thorough explanation of what he did to assure us that our system was operating effectively.
Driver was friendly and informative, appreciated the time he spent with me.
Good delivery
The delivery person was very nice and helpful.
The delivery driver is always so kind. He taught how to know when my tank is low and when to call for more. Great customer service on the phone always also.
I needed to have my tank replaced because it was out-of-date. After the roundabout with Superior Propane, I was connected to my local office. The customer service rep in the office was very polite realizing that to replace the tank the fuel had to be consumed completely, which is was empty. She contacted her tech to see if it could be replaced the next day. Eastern Propane did better than that by getting the tech to come out that afternoon. The tech that arrived was very polite and easy to understand what had to be done. After he was finished he can into the house to be sure my fireplace and kitchen stove were functioning ok. I give Eastern Propane a thumbs up and I would recommend them to anyone.
Very responsive to when we need propane.
timely deliveries, great personnel/drivers.
your service is good
you call and there are they next day to fil your tank very helpful nice to work with.
Ease to call, connect and get resupply order placed and refill taking place within a week or so.
Price is competitive
The gentlemen who serviced our equipment were very professional and knowledgeable.
Timely service.
Various payment plans and speedy service along with good customer service. It is very reassuring to be able to contact someone at the company (customer service) with good English speaking ability.
Timely service. Delivery person provided super service.
You are a reliable supplier. When I call for a delivery you show up as scheduled. I would have given you a 10, but your cost/gallon is higher than other suppliers.
We haver been customer for over 7 yrs. Very happy with service
Driver was not only professional but extremely handsome. Well dressed, very friendly and outgoing.
Very good company, courteous too. Website is easy to deal with, can pay online. Can speak to a real person if we need to ask a question, not a machine. Service is great.