Customer Testimonials
Easy to communicate with, streamline payment options. Professional employees who service our house tank. We have had the company for a few years now without a single issue.
Respond quickly to orders
Excellent customer service and very reliable
Delivery was very quick!
The customer support staff was very helpful and understanding with my usage issue. You can’t use propane if the fireplace and pool heater don’t function in a newly purchased home. Thanks for understanding and correcting my billing issues
Always prompt and carful.
Eastern Propane customer service is outstanding! Questions are answered promptly and respectfully.
Installers were very good, explained everything, very courteous and did a great job.
Always prompt service when we request a propane delivery.
Your guys did a great job installing
Everyone was very professional, and delivered when they said they would.
Everything is done on time refills are easy
The quick service.
I had a very nice experience with Raymond Nester--he took charge and made things happen when it felt like other people were letting the job fall through the cracks. Once he was on board everything went exactly as planned and on schedule.
Regular deliveries, gives me the feeling you got us covered.
service techs were very friendly, on time and knew what they were talking about
Great service. If I need propane they are there. Thank u for serving my house
Excellent customer service! Online App is great to to monitor tank usage and pay online
Your serviceman went above and beyond. Would recommend your service based on his professionalism alone.
Word of mouth
Professional and courteous!
On time delivery
The online ordering and payment system is great.
One thing to consider is holding off a few days before mailing a bill or improve on the internal system to cross check if the bill was already paid. My bill was paid as soon as it was available online but a paper bill still arrived in the mail 4-6-21. It would save on the mailing costs and possible confusion with billing.
Great job
Customer service is awesome! Responsive, informative, friendly and real.
Service is amazing. Requested a delivery and truck showed up next day.
Not a lot in this world works like Eastern Propane...although I sure wish it did! Kudos and thank you.
Automatic monitoring and refill
I just bought a house in PA. The previous owner left the propane tanks nearly empty. Everyone worked very hard to get fuel for me and get the tanks checked. Thanks!
I haven't had any problems as of yet. We have only had one fill since this company took over.
Quick response and service
The rates are competitive. The technician who visited for the inspection was very knowledgeable and helpful.