Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   October 1, 2021 — Rated 10 out of 10 by J.J. Northstar Bicycle Company
What do you like about our products and services?

The products at North Star Bikes is ‘top drawer’.
The ‘customer service is above that.
Every customer feels like they are the priority.
Thank you.
J/

Report a concern   September 29, 2021 — Rated 10 out of 10 by J.P. Northstar Bicycle Company
What do you like about our products and services?

You were able to supply a part that was difficult to find anywhere else and ship it to us quickly. Unfortunately, due to changes at our end, we no longer needed the part and you very quickly refunded the purchase. We wouldn't hesitate to do business with you again.
Report a concern   September 27, 2021 — Rated 10 out of 10 by M.N. Northstar Bicycle Company
What do you like about our products and services?

Good service.
Report a concern   September 25, 2021 — Rated 10 out of 10 by H.Y. Northstar Bicycle Company
What do you like about our products and services?

Very helpful and knowledgeable. Quick service! Thanks for taking the time to show me the problem with the bike and how to fix it if it happens again. Welcoming and professional shop.
Report a concern   September 23, 2021 — Rated 10 out of 10 by C.H. Northstar Bicycle Company
What do you like about our products and services?

Very quick and affordable service!

Please update my email... it should be Email address removed not Email address removed Thanks!
Report a concern   September 23, 2021 — Rated 10 out of 10 by B.R. Northstar Bicycle Company
What do you like about our products and services?

Helpful knowledgeable staff. Prompt service. Greeted as soon as we entered store
Report a concern   September 23, 2021 — Rated 10 out of 10 by L.R. Northstar Bicycle Company
What do you like about our products and services?

Prompt service, reasonable service charge….
Report a concern   September 23, 2021 — Rated 10 out of 10 by B.B. Northstar Bicycle Company
What do you like about our products and services?

Scott was knowledgeable and personable. I like the layout and the pairing with the coffee bar.
Report a concern   September 23, 2021 — Rated 10 out of 10 by T.D. Northstar Bicycle Company
What do you like about our products and services?

Great service and super knowledgeable and helpful staff, definitely Cranbrook’s Bike Shop
Report a concern   September 23, 2021 — Rated 10 out of 10 by C.C. Northstar Bicycle Company
What do you like about our products and services?

fast shipping, conforme product, good service
Report a concern   September 23, 2021 — Rated 10 out of 10 by J.E.L. Northstar Bicycle Company
What do you like about our products and services?

HAD A GREAT DAY. THANKS FOR SETTING THIS UP FOR US. MUCH APPRECIATED.wILL DO IT AGAIN NEXT TIME IN TOWN.
Report a concern   September 23, 2021 — Rated 10 out of 10 by B.C. Northstar Bicycle Company
What do you like about our products and services?

Great knowledgeable and friendly staff
Report a concern   September 23, 2021 — Rated 10 out of 10 by A.N. Northstar Bicycle Company
What do you like about our products and services?

Your service was what provided me with the education as a new cyclist. I’m sure you would modify your content to be with someone like my husband, and my brother & his wife who are avid cyclists. Thank you! I already recommended them to come see you whenever they get to Cranbrook. After connecting with you, I did do some Google research and found various other sources, but because of your awesome service and care. Thank you!
Report a concern   September 15, 2021 — Rated 10 out of 10 by S.K. Northstar Bicycle Company
What do you like about our products and services?

Fantastic Customer Service. Very knowledgeable staff.
Great Selection of Bikes.
Highly recommend Northstar Bicycle Co.
Report a concern   September 13, 2021 — Rated 10 out of 10 by D.B. Northstar Bicycle Company
What do you like about our products and services?

Loved the customer support, you had everything I was looking for. Friendly knowledgeable staff. The coffee was both delicious and beautiful.

Thanks guys! I'll be back!

Report a concern   September 13, 2021 — Rated 10 out of 10 by B.B. Northstar Bicycle Company
What do you like about our products and services?

You had what I was looking for.
Report a concern   September 12, 2021 — Rated 10 out of 10 by J.S. Northstar Bicycle Company
What do you like about our products and services?

Service was amazing!

Report a concern   September 11, 2021 — Rated 10 out of 10 by R.D.R. Northstar Bicycle Company
What do you like about our products and services?

Thank you!
Report a concern   September 9, 2021 — Rated 10 out of 10 by R.M. Northstar Bicycle Company
What do you like about our products and services?

personal call back
Report a concern   September 3, 2021 — Rated 10 out of 10 by A.M. Northstar Bicycle Company
What do you like about our products and services?

Found 2 items that were sold out locally. Prices matched or were better than I could find elsewhere online. We’re shipped free with FedEx and got them within 2 days. I wish I found you guys months ago.
Couldn’t be happier.
Super big thanks!
Report a concern   September 3, 2021 — Rated 10 out of 10 by A.R.A. Northstar Bicycle Company
What do you like about our products and services?

Scott was very helpful and personable. The stock levels for what I want are low but the is an industry problem and me shopping out of season.

Report a concern   August 31, 2021 — Rated 10 out of 10 by R.M. Northstar Bicycle Company
What do you like about our products and services?

Great place to buy a bike. Knowledgable and very helpful staff. Would definitely buy from them again.
Report a concern   August 31, 2021 — Rated 10 out of 10 by D.G. Northstar Bicycle Company
What do you like about our products and services?

Very good website and free delivery.
Report a concern   August 31, 2021 — Rated 10 out of 10 by C.S. Northstar Bicycle Company
What do you like about our products and services?

The customer service was great.

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.M. Northstar Bicycle Company
What do you like about our products and services?

Very quick turnaround for delivery order
Report a concern   August 30, 2021 — Rated 10 out of 10 by B.G. Northstar Bicycle Company
What do you like about our products and services?

Staff were very friendly and knowledgeable. Helpful with details about the bikes and great interaction with me and my son.

Report a concern   August 28, 2021 — Rated 10 out of 10 by J.P. Northstar Bicycle Company
What do you like about our products and services?

Had what I needed at decent prices, package shipped in a timely manner. overal I had a good experience

Report a concern   August 28, 2021 — Rated 10 out of 10 by G.B. Northstar Bicycle Company
What do you like about our products and services?

Was able to find the product easily.
Report a concern   August 27, 2021 — Rated 10 out of 10 by B.B. Northstar Bicycle Company
What do you like about our products and services?

Friendly, knowledgeable staff who are there when you need them and yet they still let you browse. Good selection of product.
Report a concern   August 27, 2021 — Rated 10 out of 10 by C.B. Northstar Bicycle Company
What do you like about our products and services?

Very helpful

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