Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   March 27, 2023 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Your products…and your awesome customer service…
Report a concern   March 27, 2023 — Rated 10 out of 10 by M.G. Northstar Bicycle Company
What do you like about our products and services?

Staff very accommodating & knowledgeable making sure the bike was right for me, highly recommend

Report a concern   March 27, 2023 — Rated 10 out of 10 by D.G. Northstar Bicycle Company
What do you like about our products and services?

Great selection, awesome customer service
Report a concern   March 27, 2023 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable and friendly staff and they make great coffee!
Report a concern   March 27, 2023 — Rated 10 out of 10 by G.V. Northstar Bicycle Company
What do you like about our products and services?

Tanner was very informative and answered all the questions I had. The store is well stocked with lots of products, accessories, and bikes! All the store members checked in on me to make sure I had what I needed. I would recommend this place!
Report a concern   March 27, 2023 — Rated 10 out of 10 by C.W. Northstar Bicycle Company
What do you like about our products and services?

Great helpful service
Report a concern   March 25, 2023 — Rated 10 out of 10 by C.M. Northstar Bicycle Company
What do you like about our products and services?

Easy and fast shipping!
Report a concern   March 25, 2023 — Rated 9 out of 10 by J.G. Northstar Bicycle Company
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   March 25, 2023 — Rated 10 out of 10 by T.T. Northstar Bicycle Company
What do you like about our products and services?

Staff was very knowledgeable & helpful.
Report a concern   March 25, 2023 — Rated 10 out of 10 by R.M. Northstar Bicycle Company
What do you like about our products and services?

Very helpful staff

Report a concern   March 25, 2023 — Rated 10 out of 10 by S.C. Northstar Bicycle Company
What do you like about our products and services?

A great selection of products and service has always been prompt.

The service I received from Tanner was exceptional. I was trying to decide between 3 gravel bikes (currently a roadie) and he answered all my questions thoroughly and was patient with me with those numerous questions.

I must admit I was initially a bit concerned he may not be able to answer my questions because he is a young man and possibly without enough knowledge. I was wrong!
And anything he was at all unsure about, he asked another staff member.

Tanner is a keeper!
Report a concern   March 25, 2023 — Rated 10 out of 10 by S.T. Northstar Bicycle Company
What do you like about our products and services?

Great product good price and fast shipping! Easy transaction! Thank you

Report a concern   March 24, 2023 — Rated 10 out of 10 by G.M. Northstar Bicycle Company
What do you like about our products and services?

Trusted source for bike parts.
Report a concern   March 24, 2023 — Rated 10 out of 10 by J.H. Northstar Bicycle Company
What do you like about our products and services?

You were the only place where I could get a Cannondale Synapse; a bike I have dreamed of for quite awhile. When I made a couple of phone calls the person I spoke with was courteous and cheerfully answered all my questions.
Considering the distance involved your service was impressively swift. I waited over a year for parts from a company near where I live and finally gave up.
If I need anything else in the future I will certainly check with you guys and I will be telling my fellow bike riders. Thanks again.I can’t comment on the bike until I receive it but the service was stellar.
Name removed
Report a concern   March 24, 2023 — Rated 10 out of 10 by T.T. Northstar Bicycle Company
What do you like about our products and services?

Friendly service, very helpful, informative.

Report a concern   March 24, 2023 — Rated 10 out of 10 by A.E. Northstar Bicycle Company
What do you like about our products and services?

The customer service was great. I was able to get my bike in for service same day (hour) and the servicing was promptly completed and I was back on the trail.
Report a concern   March 24, 2023 — Rated 10 out of 10 by M.M. Northstar Bicycle Company
What do you like about our products and services?

Quick service
Report a concern   March 22, 2023 — Rated 10 out of 10 by P.S. Northstar Bicycle Company
What do you like about our products and services?

Good service
Report a concern   March 21, 2023 — Rated 10 out of 10 by J.T. Northstar Bicycle Company
What do you like about our products and services?

Good service from staff, friendly atmosphere
Report a concern   March 20, 2023 — Rated 10 out of 10 by P.G. Northstar Bicycle Company
What do you like about our products and services?

you corrected a mis-shipped item really quickly. Thank you
Report a concern   March 20, 2023 — Rated 10 out of 10 by D.H. Northstar Bicycle Company
What do you like about our products and services?

Nice bright well stocked business with helpful staff.
Report a concern   March 20, 2023 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Lots to choose from and friendly staff
Report a concern   March 19, 2023 — Rated 10 out of 10 by L.N. Northstar Bicycle Company
What do you like about our products and services?

Fast service

Report a concern   March 19, 2023 — Rated 10 out of 10 by J.W. Northstar Bicycle Company
What do you like about our products and services?

Great service, very fast delivery!
Report a concern   March 18, 2023 — Rated 10 out of 10 by K.D. Northstar Bicycle Company
What do you like about our products and services?

Great customer service when dealing with online orders.
Report a concern   March 18, 2023 — Rated 10 out of 10 by J.K. Northstar Bicycle Company
What do you like about our products and services?

Free shipping on $50
Report a concern   March 18, 2023 — Rated 10 out of 10 by M.F. Northstar Bicycle Company
What do you like about our products and services?

Good customer service

Report a concern   March 17, 2023 — Rated 10 out of 10 by R.E. Northstar Bicycle Company
What do you like about our products and services?

I like the product and people
Report a concern   March 16, 2023 — Rated 10 out of 10 by R.S. Northstar Bicycle Company
What do you like about our products and services?

You were one of the few shops in Canada that supplied what I needed.

Report a concern   March 15, 2023 — Rated 10 out of 10 by A.T. Northstar Bicycle Company
What do you like about our products and services?

Had to cancel an order. Refunded quickly and kindly. Merci !

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