Customer Testimonials
Good service
We've lived mostly in cities where natural gas was available. The buried propane tank provides the same level of convenience for our cooking, hot water, and clothes drying.
For customer service, I've dealt mostly with the fine folks in the Morganton office. I've always found them friendly, responsive, and effective.
Prompt service and like the summer promotion price reminders.
Very prompt
Willingness to provide best possible prices.
You can talk to a real person and you respond to emergency needs.
summer rate was great
fast service
After my initial survey I was contact by members of the team and they were very helpful and courteous to my complaints the entire staff was friendly professional and understanding of my experience and worked with me to find a resolution that’s agreeable to both parties, I am very happy with the results and looking forward to being a long time customer thanks again
Very good services!
The staff in the local office are amazing! Helpful
Kind and communicate well!
With this new merger they have been attentive
Nice people
Responded quickly. Staff are very nice and helpful.
Prompt with your service.
Very prompt and pleasant.
Convenience from friendly, reliable people.
I just wish the price for a gallon of lpg wasn't as high as $3.79 a gallon
Friendly service, professional & personable. Much quicker response than our previous propane supplier, as well as better pricing.
Fast
Excellent people to work with, good product, good service!!!!!
Very reliable automatic tank refills.
Service is always fast and friendly! One suggestion would be to keep the prices as low as possible and stop tank rental fees for those who buy from you every year.
we were well pleased to get a refill late in a evening when we would have ran out before morning.
Look forward to be on automatic recall.
The services provided by everyone have been exceptional.
They are polite and knowledgeable.
They keep my oil barrel filled up.
Four years, good service and competitive pricing
The people are great: in particular, Darlene in the office, and our wonderful delivery driver, Ricky Pool, who has been managing our deliveries for years.
I like the way you always keep my fuel supplied. How you never let me run out. I also like your budget payment plan. I also like how friendly your office people and your service people are.
I was almost ready to find a new provider with the amount you are charging for your propane gas. $3.79 Thankfully I spoke with Randy and he was able to lower my cost so me father in-law and I are now staying. At $3.79 it's cheaper to have electric.
I was contacted today by a representative of this company to resolve my issues with the company. The gentleman was courteous, professional and I believe he was very sincere in wanting to resolve my issues with the company. We set a date and time for a company representative to come to my home to discuss the services I require.
I have had my faith restored in this company due to this follow up conversation.