Customer Testimonials
Everything. Power outages are rare, because you work hard to maintain power lines by making sure they are clear of tree over growth. Being a co-op you provide affordable and superior services. Thank you.
Prompt service and kind employees to help with setting up account on-line.
service has always been good until it was sold to superior propane. not so good now.
Friendly and on time
Took care of my issues immediately.
Friendly helpful
Excellent staff
Very friendly staff and is always ready help.
Dependability
Play
no where you’re at on dirt road , where you turn right take a left at the old cedar tree and it’s a circle drive that’s what I like about itnp
Reasonable priced. Responsive.
Budget Plan, automatic fillups
Friendly and respectful and responsive customer service.
Prompt and reliable
Satisfied customer
Efficient and great prices
Your services are fast and accurate. Your staff are very friendly and helpful.
Very timely deliveries. Office and delivery drivers very courteous and respectful. Very helpful if have questions.
It was honestly wonderful that you were able to replace our broken propane tank and get our heat working again on Christmas Eve. Thank you!
Excellent service and competetive prices.
Great service
Your employees are superb. I tried to teach people skills for 38 years. You can’t teach people skills, you must recruit people skills. You either got it or you don’t.
Great job of selecting employees with people skills!!!
Everything about the organization could easily the model for similar businesses. Since we moved to Western North Carolina, we continue to be impressed with the service. From the office personnel, to the product delivery folks, the operation seems to be “a well oiled machine.
Very good service.
Prompt delivery.
Great service, decent price.
Tony. He's an awesome, customer oriented technician.
Requested service on the portal and two days later they were at my house. Awesome service!
Received excellent, friendly service. My husband has dementia, and I have had to learn so much about running our household. The delivery person patiently explained everything I needed to know to restart our pilot light and run our gas logs. Even showed me what I needed to know about the tank and let me smell the gas so I would know what I would experience if we were to have a leak. Also showed me how to read the meter so I can reorder before the tank runs out.
So grateful for the kind care I received from this company!
In my opinion service is everything. Recently I had an issue with Superior Plus/Carolina Energies. On that same day a regional manager (Randy) contacted me and resolved the issue to my complete satisfaction. I am extremely impressed with the company's responsiveness. I will also add that for the six years I have been a customer, the overall service has been fine. The delivery drivers are professional and courteous.
Prompt