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Client Testimonials
Hey--------I just wanted to say, and give you guys a very late, and belated both Thanks & Thank you for both your assistance & help in getting me started with your company, as well as my new home owner's policy for my new condominium/townhome place here in Pitman, N.J. And--a shout out to Mr. Carl Hinds also for both meeting with via the phone, in getting me up & going, and starting with Trident Ins. Carla has been really both very nice & cool in our phone calls & conversations, since being introduced thru, and by my realtor Mr. First name removed McEvoy!! Once again to who it may concern, Thank you!!---------Name removed!!
Very responsive and helpful.
Kind and friendly customer services
Professional yet friendly
Very efficient
Representative was very helpful via phone and email. Thanks for fast and courteous service. Will use again when needed.
I like the fact that your agent (Diane Kiehl) actually take the time to talk about real life and not just business. She was able to take care of my needs in a timely fashion, but did it with a personal touch. She wasn’t just a cold corporate robot!!!
I like the individual service I get from Beverly Logan. I like the fact that you can write coverage from a variety of insurance companies....not just one.... so that you can help us get the best coverage at the best price. I like the professionalism...thank you.
Responsive
Kevin found me a great price for my home owner's insurance. He then convinced me to let him check on coverage for my cars even tho I already had insurance and managed to get me a lower rate thru the same provider I was already using.
Your customer service sheds light on the darkness and creates a glow of happiness in my heart.
Good service ease of use
Michelle Meitner is a pleasure to work with. She responds to her calls and email almost immediately. I would strongly recommend her
Prompt, polite, professional
Personnel. Lauren Gyza was wonderful to work with.
Agent was prompt and proactive with my request
Jim Lavin and team took excellent care of my needs on a Friday evening during the Phillies wildcard game and again on Saturday morning. I can't thank them enough for their superior customer service.
Excellent customer service
Great customer service. I was swiftly assisted and my refund removing one of my cars from ins was processed correctly and in a timely manner. It was a pleasure to not have to call back multiple times to make sure the task was completed. To work with someone that did exactly what they said they would do was refreshing.
Very knowledgeable and nice to work with
Responsiveness. Also, I represented F&R/T for years
Prompt service. Very professional
Very efficient, friendly and helpful
Everyone was very helpful and communicative during my first experience with buying a home! I wouldn’t have wanted to do this with anyone else!
Professional, responsive, made issues easy to understand.
Very personal and friendly
Friendly patient service
Very frustrated had to call at least 4 times to get my deceased husband’s name off my policies and another 4 times to get my address updated!
Was able to complete transaction without leaving home.
Carl Hinds (our agent) has been very responsive and has provided good guidance.
Fast, friendly and easy - thanks!