Customer Testimonials

Great service from Juan and Joe helping me pick out a new saddle for my old mountain bike.

Bought my first TREK bicycle yesterday!

Tina and the folks at Crossroads were awesome. Helped me pick the right bike at the price point I was looking for and didn’t try to up sell and push other products. Very knowledgeable and helpful in every way.

I’m looking forward to lots of long rides and working with Crossroads to keep the bike tuned up!

Super fast service. Found the tire leak, replaced the tire/tube and patched up the old tube.

Super knowledgeable, friendly and quick turn around on any bike services!👌🏻😊

Service, Service, Service. I brought my daughter a bike, not purchased at Cabarrus Cycling, that needed it's derailleur adjusted. They quickly put it up on the stand, made some adjustments, and everything was great. Less than 5 minutes work for the skilled staff. I asked to pay, and they said no worries. Therefore, I thought it a great time to buy some cool front/rear lights for her bike which she totally loves. I also looked at some adult sized bikes. Very nice stuff. If my daughter continues to level up in bike skills and we need to go find something besides a parking lot, then I will definitely be coming to Cabarrus Cycling to get outfitted. Thank you very much for serving the local community, not matter the skill level.

The salesperson was very friendly and knowledgeable. They were patient answering my questions and let me take a test ride on the bike. They also didn’t pressure me to buy the bike, they really wanted me to be comfortable with the bike.

Contacted CrossRoads Cycling Co.& Spoke with Rick about purchasing a Mountain Bike. Thankfully He steered me away from The Big Box stores on Inferior bikes with random generic parts that will fail. He then customized me into a Marlin 5 Gen 2 Mountain Bike ML 29 Color Azure & BTW It was on SALE!!! I was also treated like Family when their team customized the High post on the Seat to fit my size and then with no pressure allowed me to add accessories such as a Bontrager Commuter Fluid Seat & Kickstand along with gripping Race Face Pedals and then went and transferred in from another store a black Trek Solstice Helmet that I wanted .Their entire staff @ CrossRoads Cycling Co. treated me Royally so a Big Kudoz To them For being SIMPLY AMAZING & Oh Yeah I Absolutely 100 % LOVE My Marlin 5 Gen 2 Mountain Bike !!! Sincerely - Jim Mitchell from Love Valley ,NC

Friendly and quick

The service was outstanding!!!!

All of the people working there were friendly and welcoming. Zak determined what the problem was and repaired it on the spot. Crossroads Cycling Company will defenitely be my local bike shop.

Friendly and helpful service makes it a joy to visit and receive service from the nice folks at Clemmons Cycling Co. Look forward to visiting again with service needs.

Cabarrus Cycling Company was able to provide me with a difficult to find product at a reasonable price.

Everyone is so laid back and easy to talk to

Tina was a pleasure to work with. Friend, helpful and very knowledgeable. I would definitely come back if I am in the area to your shop. Thank you for everything you did to give us a piece of mind to take our bikes on our trip!

Timely service and reasonable prices

Very clean place and friendly staff. Dog was super lazy. LOL

As always had the items I needed to get rolling and friendly staff willing to talk and help. I've said it many time how this shop reminds me of the local shop I dealt with back in the 90s when I started riding as a teen.

Service was exactly as advertised, and provided a level of expertise I needed to get the best bang for my buck as a new cyclist

Fast turn around and reasonable labor fees. Thank you as always for doing a great job and keeping me in the loop. Cheers!!

Great service

Friendly and knowledgeable staff, quicker than expected turn around on getting a tune up.

The staff goes out of their way to help you.

Phil! Knowledgeable, understanding, patient and helpful. And not at all pushy!
Thank you!

Best in class hospitality and service from the team at Crossroads!

Such a knowledgeable and friendly team!

Very nice experience. Very knowledgeable staff.

Thank you so much for working with me yo adjust your Trek bicycle to fit the needs of my son with a disability. I had been looking online for a few years to try to get help with our unique issue and you solved it for us in one morning! I was blessed to come upon your store and your wonderful specialist. We will forever be clients.

First name removed and Zechariah

Friendly knowledge service. Had what I needed in stock.

Great experience!

Immediate assistance when I walked in, found a replacement part for a 15 year old bike just by asking, and the part worked perfectly. Great service and will gladly be back in when I have a need.