Customer Testimonials

The amazing, personal, attentive service! Matt went out of his way to make sure my son’s bike was ready to go. Highly recommend Matt and the crew at Crossroads! This is the second bike he has helped me with. Look forward to more opportunities to work with them in the future!

I am one of there Ltl service providers in the area thru R&L carriers. I wrapped up my day on Friday before Christmas. A few weeks prior she had shown me strider bikes for my son and I had never heard of them. Did a little more research and told her I would return and sure enough they still had some. She made sure everything was perfect and gave me the accessories and pieces I needed to grow with my son. Left feeling the love from her and her husband. Will definitely be back for our other children’s biking needs.

Friendly and professional!!

Excellent customer service and super friendly staff. Had all of my questions answered and will be returning for parts and service in the future. Highly recommend!

Love the trek brand that they sell. And the Service after the sale is great.. They will take care of all your biking needs! David and the crew are Awesome!!

Nice shop good prices and had some good deals and variety .. David was very knowledgeable

Friendly staff and good products

Fantastic experience. Love Juan. Will definitely come back.

Very helpful

I am blown away once again by the amazing people at Crossroads Cycling in Statesville. Each of these guys go out of their way to help us and get us excited to ride every time we visit the store. We purchased a bicycle for our daughter’s birthday, and customer service was top-notch from start to finish (as it always is). Anytime we’ve needed work or service done, it’s done right and never takes long. We are so thankful for you guys!!! We are loyal customers, and will bonus’s the store when it leaves Statesville :-(, but we will most definitely make the drive to Clemmons to see them for all our cycling needs. Thank you for helping to make our daughter’s birthday special!

Appreciate Paul's knowledge and advice when deciding on a purchase.

Fantastic

These folks saved my life , literally. Thanks to the staff there for greatly improving my well-being. Ii most certainly recommend tthem to close family and friends .

Thanks Crossroads and happy trails to all you riders ! Stay strong 💪

Very helpful and knowledgeable

Juan was a real pleasure to work with and very helpful. His bike shop is very nice, probably one of the nicest bike shops I’ve been in. I will definitely be back for any of my biking needs.

The staff and service are incredible and engage well with their customers.

Excellent bike shop!! Knowledgeable, professional, and not pushy.

Great products and service. The staff is very concerned that the customer is fully taken care of.

Very well made. Great service and sales. Excellent customer serice. All around great experience.

Great prices and even better service after the sale..

Quality products and quality services

Wonderful, welcoming, and knowledgeable staff!

Amazing staff. They asked the right questions and fit me with exactly the e bike I needed. I am retired, but come from a business where I learned to recognize the difference between simply doing a job, and having passion for a job. These folks have passion, and the ensuing knowledge, to set you up well.

Everyone in the store is super helpful and I have never had an issue with the quality of their service.

All the staff I dealt with were friendly and knowledgeable. I felt that their prices were reasonable

Had the chain in stock I needed at a fair price and give discounts to veterans. They also did a lot of research for a part I need and options to get it. Nice group

Professional, courteous, service. Willing to listen to specific needs

Friendly knowledgeable

Provided the ebike with the weight I was looking for.

Friendly , knowledgeable staff and competitive prices