Customer Testimonials

Very efficient with the products

The staff was friendly and fun

Great customer service and the knowledge of the staff was great. In all, the experience really exceeded my expectations! Definitely a rare find nowadays.

Great customer service and creativity. Our shirts came out great!

Easy and fast

Big Frog of Bradenton rocks. They are always helpful and deliver on their commitments. I'm always in a hurry, and they always deliver on time. I would highly recommend them to anyone with custom swag needs.

The sales associate was great to work with and helped create the exact design I wanted :)

I appreciated that they were able to process my order quickly on short notice, even though it cost more than what I usually pay at Austin Screen Printing. The quality of the shirts were nice and have a comfortable feel.

The only challenge I had was when picking up the shirts. Parking area is difficult to navigate so I'm just thankful I only had one box of shirts to carry versus a larger order.

My shirt fit great & the logo and design came out PERFECT! Also the timing was great and fast! I will be coming here again for all my custom design needs!!! 10/10 service all around the board!

Good tshirts!

We like to support local businesses and Big Frog is in the neighborhood! The owner, Taylor McNeilly, is very responsive and runs a great business. Jeff is always helpful, knowledgeable, and very friendly. Most of all, though, the tees and hoodies they've been screen printing for us are always top-notch! They stand behind their products and do a fabulous job, from beginning to end! I highly recommend Big Frog of San Marcos for all your custom apparel and promotional product needs- with fast, hassle-free service!

Quality, customer service, lots of options and the speed of getting your orde. I also like not having to buy in bulk and pay a reasonable price.

The salespeople, and policies are great! My order was processed and printed FAST. Mari helped me create the perfect shirt for me. Thanks BiG FroG!

The customer service when I placed my order was excellent. Everyone was helpful and patient with me. I was told that the order would be ready before the date that I needed it.

I placed my order at around 2 weeks ahead of time. All the t-shirts were in stock except for one childs t-shirt - of which they said they would have on time. I mentioned how important it was for the order to be completed by a certain day. All was excellent service.
However, I had to call every two days to see if the order was being processed.
Each time I called - the only answer I would get from the person who answered, was "yes - were working on it. T-shirt has not arrived yet (Recall - only 1 child's T-shirt had to be ordered). I called several time - to only receive the same answer. I felt like I was being "brushed off" with the same response each time.
I was wondering - why didn't they print the ones that I ordered and the shirts were already in stock? I had paid up fron. Anyhow, I was not happy that I had to continuously follow up on the status of the order and that I would be brushed off each time.
Finally, one day before the designated time for completion - I called again - that the one t-shirt had arrived and order would be ready the next day and that they would call me. When the day arrived - I still had not rec'd a call. - so again, I called just to find out what time I could pick up the order. They did not know where the order was - rep had to go to talk to someone about it and then I was told they could print it really fast and it would possibly be ready before they closed the store. It was ready, thank goodness. But not happy at all with the customer service to follow up and be truthful about the status of the order.

Flexible, easy, quick and staff was kind

Great quality work!! We are very happy with our tshirts

We ordered a set of training tops for our team to wear at a regional event in Texas. The boys loved the feel of the shirts in the heat and they turned out great with a great quality and we received them quickly. Working with Big Frog was easy and I would recommend them to anyone!

Ordering the t-shirt was easy and the quality and price were great. Quick turnaround.

Friendly customer service

Great turnaround time and quality.

The team at Big Frog Avon always go out of their way to make sure you are getting the best service and quality.

Great turnaround time and shirts were good quality!

We love Big Frog services and products. Easy to place our order and pick up. Grateful for the work they do and in a timely manner with quality shirts and prints. Our shirts have become a fun option to offer to our VBS groups now that we found Big Frog. Great price, quick turn around, and friendly staff. Thank you for another great year and we look forward to working with you again. Highly recommend this company.

Seems like a good solid made shirt.

It's a local business and they do a good job, quickly.

Great response on designing a t-shirt and skilled with translating my requests into a nice looking product. Enjoyed working with Jasmine.

Friendliness. Accuracy of the order.

professional - friendly designers -- prompt - very talented
thank you !!

I love the attention to detail and the help designing

Fantastic customer service!! Rachel was able to pull our logo off of an advertisement I sent her, and then gave us several cool design options for koozies and Tshirts... all so quickly!