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Customer Testimonials
I love the friendliness of the ladies in the office, as well as the exterminators themselves. They do a thorough job and are always quick to respond if we have a need.
Pam Bailey
Easy and convenient.
Fast and friendly service. Very professional and thorough. I switched to Arrow about a year ago and have noticed a huge improvement with their service over the company I previously used,
JUDITH ZUIDEMA, Robertsdale, Ala.
Prompt and friendly
Very professional
Excellent service.
The initial set up and booking of my first appointment was a pleasure thanks to Kim.
Professional and a pleasure to work with.
That your company calls to set up an appointment before coming out for service, plus they actually come into my house to spray. The reason i cancelled my prior pest control service was because they never called before coming to house to spray, so they would just show up and spray the front of the house, since my backyard gate was locked. I locked my gate due to having a swimming pool, but would have unlocked it if they actually advised me when they were coming. Also they would only spray the interior of the house only when asked.
Punctuality and response time.
Arrows is always on time, and the service is awesome.
Educational service by the tech. Prompt service.
Satisfied with the service.
Answered questions
. I have been a customer since 2010. I like the staff right up to the manager. The exterminator that comes to the house is very professional and courteous. I highly recommend this company.
Good customer service
Amazing customer service and great prices! They are always professional and come out in a timely manner.
On time and very professional
On time, courteous, explains process.
Showed up on time. Good service, did everything we asked
We’ve used Arrow for years, both for termite protection and pest protection. I’m always impressed with how professional everyone is. Scheduling is easy and their prices are competitive. Very satisfied.
Mal is a professional and thorough in his work. We appreciate him.
The product seems to be working!
The technician was great!
Technician was courteous, friendly, prompt and knowledgeable.
Mal is the best! Everyone is friendly and very efficient in their job.
Matt did an awesome job providing pest control services. He was on time and ready to get to work. He walked around my property with me as I explained several problem areas and really paid attention to my concerns. He was also very patient as I asked questions and was very knowledgeable with his answers. I appreciated that Matt was genuine and sincere in wanting to provide the best service possible.
Answered all my questions, took care of my home, explained all the services they provide to keep my home safe from unwanted visitors.
Professional, courteous, affordable staff and company.
Prompt, friendly service. No bugs in house!!

The office staff and technician are always professional and friendly. Rick politely listens to me while I explain any pest problems and then explains what he will do to eliminate them. I appreciate the effort he puts into helping me keep my home insect and pest free.