Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   May 21, 2025 — Rated 10 out of 10 by D.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service, facilities & short waiting time!!! Very friendly staff!
Report a concern   May 21, 2025 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Worked for GM and retired I believe in their quality workforce
Your sales people were a great help and very friendly Very professional
Report a concern   May 21, 2025 — Rated 10 out of 10 by A.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent customer service and support!
Report a concern   May 20, 2025 — Rated 10 out of 10 by P.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The salesperson was great

Report a concern   May 20, 2025 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

We are grateful for Stacy and the team there. We came in with a 2017 Equinox about to be paid off when everything seemed to go wrong. My girlfriend and I decided to look for a better vehicle and trade in. Stacy was one of the most personable people we have met in Glasgow. She reminded us of home and we felt at home with her. She helped us find a vehicle and get financed. When we did we knew there were people trying to help us. Everyone we saw working there were kind and helpful. I haven't experienced a positive feeling at a dealer since the 1990s until now seeing Don Franklin. My girlfriend and I are grateful for the service we received and will highly recommend Don Franklin. Thank you!
Report a concern   May 20, 2025 — Rated 10 out of 10 by K.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

There was no pressure. The sales person was quick to assist with questions

Report a concern   May 20, 2025 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Outstanding all the way around !!!

Report a concern   May 19, 2025 — Rated 9 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Thanks

Report a concern   May 18, 2025 — Rated 10 out of 10 by K.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

It is a local service and has a friendly staf
Report a concern   May 18, 2025 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The staff was super up front and helpful! Highly recommend this dealership!

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

You do excellent work. Your salesperson was excellent. I bought 2 vehicles from her, Stacy Manning.
Report a concern   May 18, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to drop car off for service.
Friendly, informative personnel.
Report a concern   May 18, 2025 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous and friendly staff! No long wait!

Report a concern   May 18, 2025 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything
Report a concern   May 18, 2025 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am able to book appointment online

Report a concern   May 18, 2025 — Rated 10 out of 10 by L.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was done professionally and timely.

Report a concern   May 18, 2025 — Rated 9 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I felt the service was done properly and in ample enough time. Someone also semi cleaned to bugs off my front window which I was grateful

Report a concern   May 18, 2025 — Rated 10 out of 10 by L.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good products that last
Report a concern   May 18, 2025 — Rated 10 out of 10 by S.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

easy to schedule nice polite employees to this point work has been completed correctly and promptly

Report a concern   May 13, 2025 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good people to work with and good service

Report a concern   May 13, 2025 — Rated 10 out of 10 by K.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very pleased like coming to Don Franklin

Report a concern   May 13, 2025 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

The Service Department was a pleasure to work with.

Report a concern   May 13, 2025 — Rated 9 out of 10 by C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Overall great service . Clean accommodations, and courteous.

Report a concern   May 12, 2025 — Rated 10 out of 10 by B.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

It was 100% about the salesperson. Frankie went above and beyond to help us get the perfect vehicle for our daughter. She was kind, honest, and truly interested in making it a great experience! You don’t find people that stand by their word anymore, so she will always be our go-to for future purchases.

Report a concern   May 12, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The guys at Don Franklin Campbellsville & Glasgow are great to work with! Joe Lee & John at Classgow

Report a concern   May 11, 2025 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is awesome!
Report a concern   May 11, 2025 — Rated 10 out of 10 by G.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were very efficient getting my truck in and out.

Report a concern   May 9, 2025 — Rated 10 out of 10 by E.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were so nice and helpful

Report a concern   May 9, 2025 — Rated 10 out of 10 by K.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly customer service when I am there
Report a concern   May 9, 2025 — Rated 10 out of 10 by R.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like the way my salesman,Jacob, approached me and explained everything I asked. If I asked him something he wasn't sure about he found out right away. He never made me feel pressured to buy until I was ready.


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