Customer Testimonials
Locked in pricing programs
Timely delivery
Professional and friendly staff
Excellent annual furnace service
Problems handled quickly and effectively
The prompt service, they care
I made a call yesterday afternoon when I realized my propane tank was empty and Downest was able to have propane delivered the same day!
Being able to speak to a real person and getting service in a timely manner.
Fast service. Friendly technician.
Quick and kind and efficent service.
Very easy to communicate with the employees in the offices and with the drivers and they are all so friendly and helpful. a pleasure to do business with this company!
Thank you!
Ellen Bingham
Good work
Customer service - always responsive! Propane deliveries without issue.
Automatic monitoring
Customer service was incredibly understanding to my lack of knowledge of how things worked. This is my 1st time having to pay for propane while renting. Thank you to the two wonderful ladies who helped me that day.
Service quality
Prompt and flexible service.
Friendly delivery drivers.
Thank you all for your reliability in my hot water and heating needs.
Great service and fair prices , been with you all over 36 years
Extremely dependable and take care of business!
prompt delivery when requested. Can speak to a live person not a machine
MER
Quick response to calls for service or delivery.
Fairly reasonable prices.
nice folks who work there
Was able to help the next day when I ran empty. Driver made sure there were no leaks and that the system was up and running
Great service ! Thanks
Your delivery drivers are so nice and interesting/engaging which is important.they are far more than drivers but have information on heaters,fuel and energy.
It is local, despite being owned by an outside entity.
So far, no complaints.
All drivers, providers, have been pleasant and capable.
Very courteous, excellent pricing
Good people, good service.
Good people, responsive service, fair prices.
The people in the office are great about answering questions and checking on deliveries. Been with them for 40 plus years.
Dependable and friendly people
I appreciate your complete reliability. This is particularly important to me since I am a part time resident and I am unable to personally monitor my fuel consumption or reserves.
You continually make your customers aware of any problems weatherwise, also in connection to the disconnect of services.