Customer Testimonials
Quick, efficient and successful pest control. Thank you!
very prompt and efficient
Dante is a top notch technician
It all starts from when you call for service or are calling to pay your bill. The young women who answered my call recently was so amazing. She listened to my concerns, addressed my issues and resolved them immediately. She was sincere, empathetic and professional.
Then comes the service portion of the business. Adam, who has been our technician for sometime, is one of the nicest and respectable people my wife and I ever met. From the time he rings our front bell till the time he concludes his task he has a BIG smile on his face. He is very positive and enthusiastic. He always covers his shoes before entering our home to ensure that he does not bring in outside dirt into our home. He is extremely knowledgeable about pests, rodent’s and all types of insects.
My wife and I are very happy that we do business with Northwest Exterminators. If you are unhappy with your current exterminating company you should consider giving Northwest a chance. You’ll be happy you did.
Haven't experienced termites, so I think that supports my decision of getting the chemical poured multiple years ago, and checked/bonded each year following. I appreciate having the same gentleman come yearly to look for any signs of activity. One item i didn't care for this year was receiving my bill from the national brand, paying it, then no one reaching out to me from the local office to schedule am appt as was shared in the letter. Fortunately I had set a reminder to call on my own calendar for 3 weeks if I hadn't heard anything (a lesson learned from another company). Some people may not do this and the company gets the money with no service. I will share my service person have me his card to directly call him next year this happen again, which I appreciate the offer.
Same is always courteous and friendly and leaves the property in great condition
Shawn is excellent…very professional & listens to our requests & concerns.
Adam is aways helpful in addressing potential issues and I can rely on his recommendations.
Consistency and customer service.
Prompt and reliable.
Nice and professional.
Good people, good product.
I've been extremely pleased with all of the employees who have helped me with pest control, termite inspections, and wildlife at Northwest Exterminating. I've been a customer for several years now. They show up on time, call when they are on the way to your house, listen to your concerns, do a great job with safety in mind, and so on.
My technician is very friendly and does a great job. It's a great experience!
Professional technicians and prompt service. Someone always available to speak to on the phone.
Personnel well trained and arrive when they say they will arrive. Give good advice.
Would like to get an annual reminder that it is "time for an inspection". It could be Spring or fall reminder.
Devon does a wonderful job
been doing business with northwest for a long time! service is the best price is good
Todd does a great job, professional and personable!
Our service person is nice and informative.
Professional and friendly people.
Very professional and efficient. Customer service top notch.
My technician is excellent.
Professional and efficient.
The only suggestion I would make is that when the technician is here, he let us know and then when he’s ready to leave, he let me know the last time they came. I had no idea they were even here.
Prompt efficient service The service men are always polite and explain what they will be doing and they do a good job
I am really impressed with my technician Rick Lamb. Very friendly, professional, and on time. Always texts he is on his way so I can secure my cat. My file is annotated only Rick as my technician after they changed his route away from my community.
The recurring quarterly scheduling process has improved greatly over the last year and am now happy to recommend Northwest Exterminating.
NorthWest Company emplyees are punctual and complets the assingnment timely and with satisffation.
Great service! Service people are so informative and very courteous! Like I said great service!
Always do their job and leave quietly.
Devon is great
I'm glad he combined the termite check and pest control services in the same visit.