Customer Testimonials
Great employees and service
Service tech
Prompt professional service. Good value.
Timely and professional
Too early to tell. This is my first time using Northwest but I was satisfied with the service provided
Would like notifications of day and appropriate time of service so inside garage Canberra sprayed regularly
Feedback from technicians
Jason is FABULOUS!!!
Chris has been very knowledgeable and didn't rush our questions and service
Great service. Nick is always efficient and takes the time to answer any questions I have when he comes out to do our service.
Thorough
They are the best! Always there to work with you and they do the best job of protecting our home and property from unwanted pest. They keep you informed of scheduling and always willing to work with me. The service tech is so professional, helpful and listens.
Come when scheduled. Service representatives are efficient and polite.
Prompt personal service
The tech is friendly and helpful.
I have been a Northwest Exterminating customer for 30 years. All of the Customer Service Agents and Field Service Technicians have been personable and professional, and as a result my townhouse condominium has been termite and pest free.
This was the case with Tymel Coleman who came out to my residence on January 29th to trench the interior and exterior perimeter of my crawlspace and treat with the Termidor chemical solution. Tymel gave me a courtesy call to both phone numbers to give me an approximate arrival time of arrival. Upon arrival, he briefly explained what he was going to do, and from there he went about his business. Tymel's appearance was clean cut, and he was very knowledgeable in the process and completed the job in a satisfactory amount of time for a two person task that he performed by himself. He placed my crawlspace plastic liner back as close to the interior cinder block wall as possible, which was very nice of him to do. Northwest Exterminating keeps up the high standards in hiring and retaining excellent employees, and for that reason I always recommend them on the Nextdoor App. Keep up the great work!
Chris is so nice and very accommodating.
Gary Albertson, our service person, is great! He’s very professional and courteous. Very happy with the service we receive from Northwest. Thank you!
Jordan is AMAZING! He definitely takes care of all my bug problems. Very professional and personable.
People are friendly and take to time to explain all the services you offer.
My service person,Nathan, is excellent. He keeps me notified of any appointments and is ready to come and check out anything I need him to!!
Justin does an amazing job, He is very thorough and professional. It is always a pleasure to work with him.
Devon is reliable and professional and friendly. He loves our pets!
Timely and I get a heads up from your contractors. I also think your pricing is reasonable.
Very helpful
everything
Nico is the best! Always putting the customer first!
Thanks to Jason!!
THE STAFF IS SO PROFESSIONAL AND PLEsNt.
Services are coordinated, my technician follows instructions. Emmett is trustworthy, and extremely detailed. On January 24, 2025, via my security cameras, I observed Emmett professionally applying pest control insecticides. Emmett was thorough and respectful of my property.
Thank you Emmett Halliday!!