Customer Testimonials
Dependable, helpful to take care of any problems
He explains everything he is going to do. Very courteous and knowledgeable.
Thorough and courteous
Very trustworthy employees who show up on time and are very thorough in performing their services. We are thankful to have Carolina Pest .
Almost weekly I am approached by another company to change my business to them. They often have lower prices and convey an increased level of services provided. I stay with Northwest really for only one reason - your technicians. For years, we had Ken in Brentwood. What a good man and great employee. When he sadly needed to step away, we thought we might too but wanted to give it a chance. Enter Doug.....he's fantastic. Whatever you pay him, it's not enough. He cares, he's thorough, he's pleasant and he's knowledgeable. He - single-handedly - is the reason I sent NW money every month. I have so many other choices, but only one Doug.
We are a new customer for only one year now. It was a pleasure to work with your sales and customer service team. The actual service people that you sent to service us were all very courteous and respectful. The only negative I need to add is your lack of a company website to look over our account and pay our bill on line.
Reliable and courteous.
So far it’s been great!
Techs do a through job and address any concerns.
Personnel service
Responsive to communications
Excellent service. Pest problem solved.
Prompt service
Efficient and friendly
Quick and easy spray of the house.
Bill McCracken is a major plus for a team member within your company. He carefully explains each process and responds to any additional needs we may have
Thanks!
They work with the customer.
Texted reminders are great. Staff is always friendly and on time. We’ve used them for a couple of years and enjoy the service we get.
Prompt service. Tech solved our ant problem.
So very friendly service provided
He answered all my questions and he was honest
They listen to your needs!
They come in a timely manner
You can get answers to any questions
The ‘person’ who comes to your residence is personable
Northwest is always amazing about communication and follow-through! I find the staff to be incredibly personable and professional. The services they provide art exceptional.
Even more importantly they understand my concerns about my pets and keeping all of my animals safe and healthy. I would highly recommend hiring Northwest for pest control.
~KW Poole
Jason is always very friendly and helpful with resolving any pest issues that may arise.
Professional and respond quickly.
Super friendly and informative person answered the phone and answered all my questions regarding service and pricing and scheduled a very quick appointment. The technician who made the service call reached out to confirm his arrival, was super nice, answered questions and in my view went above and beyond making sure the concerns were addressed. Excellent service!
I have a lot of respect for Dakota he is personable, professional; goes the extra mile for his clients.
He's the real reasonI'm with your firm and keep coming back year after year, there a re a lot of exterminator companies out there that want my business, but its the personal touch that keeps ,e coming back to your firm.
The technician seems knowledgeable and has addressed any issues I have.