Customer Testimonials
The service technician is always so thorough and so KIND!! We are very pleased with our service!
Very cordial and friendly technicians.
Friendly professional folks who do what they say will be done.
Prompt and polite staff
The professionals who serviced our home were punctual, very polite and efficient!
Bill McCracken does a great job. He is thorough and knowledgeable. He always courteous and takes time to listen to his customer's concerns.
done a good job
Asa is super!!! Always communicates and on time.
Agent is punctual and professional
Let's me know when they are coming, are thorough, and gives account of what was done. They always ask if I have a particular problem. Very kind, thoughtful, respectful and polite!
I’m so grateful for Northwest service! My service provider Matt is so professional, friendly, and efficient. I also love the flexibility of scheduling my appointments from the friendly office staff. I’ve been a customer for years and haven’t thought twice about any other company.
Friendly staff. Did an excellent job. Came on time.
Tommy is my technician and he always does a great job!!
I have have been with your company several years and have always been pleased with your service. I would highly recommend your company. Your people always are prepared to answer questions about any concerns we may have. They are polite, friendly and efficient.
Great service at a great price. The team always communicates so well to ensure any issues are taken care of.
The technician called prior to arriving and provided an accurate time which was much appreciated given we have dogs that may have been in our fenced back yard. He performed his work, wrote an excellent, detailed report and followed up prior to leaving.
Excellent customer service.l
Friendly, competent staff do a really good job of eliminating pests and preventing their return.
The service rep was great!
Service Tech always lets us know when he/she is coming. Tech is friendly and if we are available will ask us if we are having any problems or issues. During the last visit the tech checked the termite traps.
Very skilled employees, polite and caring
If I have a specific request, Rabbit always does his best to meet that request.
It was very good.
You check the house for any possible termite problems on a regular routine basis each year.
When you have a problem, they stay on top of it until it's resolved. Having regular services keeps those problems away. I'm a very satisfied customer. I recommend them highly.
Each person I speak with in the Burlington office is friendly and helpful. I get the same service tech every time, Marcus, and he is friendly, outgoing and excellent at what he does. I'm retired now but when I was working I tried to get the people I managed in the field to perform in exactly the way that Marcus does.
Your technicians are so friendly and knowledgeable. They always call to let me know what time they will be there. I have had just a few problems over the many years and they have always come back to re-treat the area. I rarely see any bugs.
Rabbit is always so nice and puts up with my crazy dog who smiles with his teeth showing and you're not sure it's a smile or he's gonna tear you up!
Very well pleased for the last few years! No complaints at all!
Great staff
Excellent service
Takes pride in their work
Showed up as scheduled. Nice guy