Customer Testimonials
It is easy to use
No doubt there is some problems but overall I am satisfied with the service(s). I appreciate our local office staff.
Customer service is amazing!!
Work is neat and tidy!!
Work done as soon as a possible!!
Everyone took time to explain things thoroughly. Installation was made easy by the technician.
Technicians helpful and prompt and efficient. Explain well. Kyle is always so kind when he has come. The office staff explains details so we understood.
You all are very helpful and get right to fixing the problem, and I personally know the tech, so it's all good having him come and do what he needs to do!
Your IT department is outstanding! Also, Randi at the Plainville KS office goes above and beyond her duties to help customers. Thank you, Randi, for your help!!
Your personnel are amazing.
On time fixed the problem and explained everything we needed to know.
I appreciate the professional and friendly service I receive from all of the Nex-Tech staff I have dealt with concerning my questions and problems. I love the fact I can talk to a human voice when I call the Nex-Tech help desk. Thank you for all the services you provide!
Submitting on my behalf of my grandma:
My grandma is not tech savvy at all and each Nex-Tech employee was very understanding and helpful when setting up her internet and new TV streaming. My grandma calls the help desk often and the employees are always so kind and patient with her. Keep up the good work!
The speed we’re getting is insane! Love the fiber optic service.
Excellent service.. called early morning and the tech Gary was there within the hour. Replaced and upgraded my board , rerouted the router and checked signal throughout the house .. fabulous service !! Thank you !!
I am an online instructor and did not realize it would take almost two weeks to get internet service installed at my house. They actually came a few days earluer than expected. I am so grateful for the quick and easy installation with a knowledgable technician.
Quick and satisfied as always.
We had two service calls with two different technicians. They were both fantastic. They fixed the problems plus we had a lot of questions regarding the TV NOW. They were both very knowledgeable and we will definitely be switching to the TV NOW. Great service .
Alex was able to solve the challenge of finishing setting up TV Now with Amazon firestick.
Logan helped twice to solve glitches in the initial operating learning process. THANK YOU!!
The person who came to my home and installed the new system for me was most courteous and helpful. My only complaint with the new system is that I occasionally lose sound and also the ‘freezing' of the picture. I found that if I turn the tv off and start over, the picture and sound do resume. Surely, there must be a way to adjust for this.
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Kelly Day went above the call of duty.
You were very prompt in getting service to us. Thanks! We haven't really checked out the quality of the internet yet but so far so good.
Very friendly and easy to understand. They answer all your questions.
The best thing when i call i get to talk with a live person.
good serviceanytime
Very prompt service and very helpful representative.
It’s very personal and professional. You can always count on the guys and girls in the office.
Very quick response and installed the new system on the same day
I like the cable we have now. You are changing BUT I DON'T UNDERSTAND WHY YOU CAN'T HAVE A "COMMUNITY" MEETING TO EXPLAIN ALL OF THIS IN REPUBLIC. It always has to be in Courtland. YOU DO HAVE MANY CUSTOMERS IN REPUBLIC that won't or can't drive to Courtland but I guess they will figure it out. The Tech person that comes out to fix the problems is very accommodating and a really great guy. I hope you keep him as long as you can.
Jeremy, our Tech, has been very efficient, helpful, understanding, friendly! Is there more I can say to get him a raise? Or at least a commendation? We've always been very pleased with our dealings with Nex-Tech! I'm proud of the work your company has done.