Customer Testimonials
Great job on client service Tory!
Good selection great service and very fast shipping!
Just bought a new Caledonia on sale and used the savings to upgrade wheels and handlebars. Calum was instrumental in getting good advice and parts. Cycling is even more fun when I'm not being beaten up as much.
Service is the best of any company anywhere.
The bike shop is a great group fo guys! So helpful!
Friendly, helpful and professional help with my bike maintenance. I also enjoy everything about your store; your outdoor clothing and equipment are excellent, and your service is fantastic. Thank you, well done!
Sales person Kieran was friendly, helpful and knowledgeable:).
Also trusting in letting us take bikes to try
Overall everyone a good experience
First name removed
Matt in bike service was fantastic. Had me up and running in no time.
Great staff, interesting products.
Top quality products & staff who know what they’re talking about :)
After purchasing an Osprey hiking pack at wildrock last year, I returned for advice about pack fit.Drew Lander spent significant time with me, not just improving the fit, but educating me about the pack variables, and how to get the best overall fit, moving forward, and on the fly,
It made all the difference!
I found just what I was looking for, and the sales person was very personable and helpful.
Helpful staff and excellent customer service.
The products are helpful and services are professional and helpful as well.
Dwight helped me out. Very good person
Fast service.
good quality products
Friendly knowledgeable staff! Great quality products!
Whenever I am totally stumped by a problem with my bicycle, Wild Rock's mechanics have never failed to diagnose and fix the issue. Bravo!
Wildrock is one of the best stores for outdoor gear that I know in Canada ( east of Ottawa). We are fortunate to have Wildrock right here in Peterborough providing quality selection of bikes, paddling gear, hiking and cross country skiing equipment.
Staff are knowledgeable and helpful.
The staff is very friendly. The team member that helped me with this purchase also helped me order my bike that I picked up earlier this year. The products that I wanted were in stock, the whole process was great.
I have already sent friends to Wildrock, who have also purchased new bikes. Its a great place!
always committed and attentive thanks.
Service was great. Very friendly and helpful
Knowledgeable staff who are honest and willing to be helpful in making the right choice for you and not their bottom line!
Fast knowledgeable and courteous service.
Would definitely recommend Wild Rock !!
Staff is knowledgeable and helpful.
Very fast. Thank you
Great staff! Supportive, helpful and friendly.
People really want to help. At a time when society is ailing, it’s a great thing when a store actually prizes exemplary customer service—it’s what keeps me coming back.
Friendly accurate service

I can find what I need at a higher quality and I often pop in to check out the staff sales items and other discounts. Staff is very friendly and helpful.