Customer Testimonials
You guys sent an order update and the product came in about 48hrs. Not sure it gets much better than that. Thanks!
Quality products, great service, very responsive.
Well made products
Ethical
Great customer service
Friendly and knowledgeable staff
Quality products, very helpful and knowledgable staff
I teach and consult on customer service in the tourism industry. Wild Rock is my "gold standard" when it comes to service and customer relations. From product knowledged to the way that a simple phone call is handled and everything between, you have it dialled!
I like the personal attention. Also your staff is very knowable and go out of their way to find what you need. I just like them all. Its a very pleasant place to shop.
Quality products and good service from friendly staff. Say hi to Tristan.
Name removed
Excellent quality
Great range of products that cover all my sporting interests. Really friendly and very competant staff who know their gear.
Great customer service on the phone
Good technical knowledge and support from staff.
- Quality products
- Good service
products are good quality and services are very good and personable where possible
Good prices, items in stock, prompt order fulfillment and really really quick delivery! I would highly recommend.
Prompt and professional
Service is prompt and honest
Locally sourced canoe paddle, nice service :)
I was very pleased with the prompt, helpful service.
fast service, knowledgeable staff, didn't need to have it shipped, I used curbside pick-up knowing I can exchange or return hassle-free
John was very helpful!
Calum was great to work with. He kept me updated with everything going on with my bike build. Very nice and helpful.
Easy process and fast shipping!! Thanks :)
I like that you called me about the purchase.
Great locally run outdoor store. There don’t always have a huge inventory but they do have lots and can get what you need very quickly. More importantly they have knowledgeable and helpful staff
Order and delivery was fast and seamless. Team answered questions promptly
Great quality products, friendly, helpful staff.
Returning customer who supports local business that go the extra distance.
Hi! I am so very happy with Wildrock. I recently purchased a Wahoo Kicker Core. It was a big purchase and a very big decision since I had never tried it or any of the platforms like Zwift. I purchased from Wildrock because of the 30 day return policy - no risk. And the service was absolutely stellar! Your team put it together for me stayed a little late to get it done. Your team has so much experience with the gear and are filled with great advice to help with a new endeavour. Thank you Wildrock! Oh, and I love Wahoo Kicker.
Wildrock is like no other store. It's a great store for all the product and personnel, and it goes beyond that as a great community service just having it in Peterborough.
Kieran and Alex were excellent to deal with. Very professional and helpful, will be using them for all of my cycling and outdoor adventure needs in the future.
Great service, fast shipping, exactly what I wanted.