Customer Testimonials
I always like your service! Your staff members are friendly , knowledgeable and realize when to leave a customer to make her own decision.
These days I also like to go online to see products , but know that if I have questions I can ask.
Very prompt and capable service - shifting issue re the front chainring was resolved within 10 minutes of my bringing bike in, despite the busy time of year (April 30th).
Thanks WR!
Personal and knowledgeable help. To be honest, this visit I was impressed and pleased to be served by mature staff a bit closer to my own age. I am not sure this should make a difference but it does, makes me feel less likely to be dismissed or judged by the staff
Good quality choices. Not junk.
Wish for a bit more variety in some women’s clothing.
Comfortable environment with tons of great products
great service and nice people!
Knowledgeable, friendly, efficient service.
Associates take time to explain products and are not pushy to make a person buy.
Good quality products and people that know what they are selling
Great service, great communication. Easy to work with. Thanks.
Products in every department we've shopped in are top notch. The special attention I received yesterday from Calum in buying tubes, and from Alex who helped me purchase good quality sun glasses, was much appreciated. Very knowledgeable staff!
The discounted basement and the friendly staff throughout the store.
I love the service! Nicest sales staff in town! Not to mention quality product but in this world the people come first in my books!
Fast response
Friendly knowledgeable staff. Great products and a wide assortment for everything outdoors.
I like how everyone is east going no pressure.
It’s kind of fun because then I felt free to ask questions about cycling stuff. I got a lot out of my experience
Joan was super! gave me a map of the city and country cycling trails.
I felt I could relate
Good quality products at reasonable prices.
Quality products for sure. Best part is staff though :)
Just an overall good experience. Great to chat with knowledgable staff.
Customer service is your magic potion. Helpful without being pushy. Always big welcoming smiles. And boy do they know their stuff!
The customer service at Wildrock is excellent! Much better than most places!
Excellent quality merchandise, well trained and informative, friendly, helpful and welcoming staff.
Vince and Tanner did a great job helping me find cleats for my bike shoes. It was quick, friendly and very helpful. Give them a raise!
You had a variety of colours and sizes in the PFD that I bought. Sales people were very friendly and helpful but didn't hover.
Good quality products and services that support users well.
Knowledgable, friendly help.
You very kind to store the bike over the winter. It was a challenge with supply to decide what to get. Sales staff was very helpful
My husband & I both received excellent customer service from very knowledgeable & friendly staff. We found your Inventiry to be very high quality.
Alex was informative and patient.
Friendly, knowledgeable staff. We particularly appreciate the skills and helpfulness of the bike repair department