Member Testimonials
The flexibility & the variety of things/places the children get go do or go to.
The facilities are very good and clean
My daughter has been struggling with her confidence with swimming-her instructor was amazing! Made her feel comfortable and helped her pass her swimming test!!
I love the class size. The teachers are great too, especially Matt! I will pick this location again and again!
They are very professional and friendly.
very organized. I like the way you have the list of names on a board for a given class
I generally love the Norton Commons Y. My kids love the water slide and I appreciate being able to sit in the hot tub and still keep an eye on them when I swim. The staff is always super kind, courteous and inclusive when I take a new fitness class.
When we were there Tues 7/5 however there was a new lifeguard who was rude and aggressive. He was an older gentleman who put my son in time out for running. I realize that this a rule, why it is a rule and that my son broke it. I feel this lifeguard putting him in time out and then lecturing me on actions having consequences was a bit too much. I told him that I have never had my son sat in time out before and he aggressively told me 'well you just did" while shaking his head as I I should be ashamed of myself. He had several kids sitting out against the wall before I left and if I had time I was going to try to mention it but I didn't. Thank you for sending this survey. Norton Commons Y has always been wonderful. This was an isolated incident.
Great atmosphere with wonderful employees that help at all costs. My kids and I love visiting the YMCA here
The equipment
The equipment, weights and friendly staff! Wish you had stretching bars. Other than that, perfect!
Convenience, facilities are wonderful!!
classes
Nice facility with all that is needed
Group fitness classes! Great instructors . Friendly staff all around!
I love the facilities at Norton Commons YMCA, especially the pool area!!
Great facility! Great staff!
Very clean and the Jacuzzi felt great
I like the group exercise classes. The instructors are excellent.
Clean facility with great equipment and exceptionally friendly staff.
My little guy was excited to go every morning!
Water aerobics class 😃
Friendly staff. Clean facilities
Cleanliness and constantly updated equipment! Well maintained facility!
The Y is a welcoming place where people of all ages and lived experiences can focus on cultivating their well-being and growing in confidence as part of a supportive community.
Clean.....good staffing pattern.....variety of activities from which to choose
I love the indoor pools, the sauna and hot tub at Norton Commons. The exercise equipment and walking track are fantastic. This Y is always so clean and well maintained and is just an all around wonderful facility to use.
Water aerobics
Large variety of equipment, friendly staff, attention to safety protocols, and family friendly swimming pool
Zumba classes!
Courteousness of staff. Cleanliness of facility. Variety of equipment. Hours of operation.