Client Testimonials
Professionalism
I am happy with the services provided to my husband with dementia and Parkinson’s
Management is really helpful to ensure my mother has coverage when needed. They help me troubleshoot one-off situations that means a better quality of life for my mother. Thank you!
Jen and Amanda are amazing with my mom! They are accommodating to our changing needs. Jen really tries to make every effort to get coverage when we have to make changes in care for mom.
It's a nice experience
Sue is always incredibly responsive to any concerns or changes that need to be made. I don't know what we'd do without her!
We were blessed with Roseline Malcolm as my mother's caregiver. She is the best caregiver ever! Also, the agency is efficiently run with kind & caring administrators, nurses & staff.
My new permanent aide after many mishaps DON’t like when an aide calls off and not notified
Their kindness, professionalism, dedication, helpfulness, always ready to listen, flexibility, communication, respect and they just feel like a very good friend.
The aide is the day to day contact with the company. I have used aides in the past for my mother from other agencies. I went through one aide after another because they would fall asleep (night aides) and I was left attending to my mother. I went private because I saved money and got the best.
My husband is very ill and we had a long term care policy. Comforcare was recommended to us through a friend. People are the experience you get when you deal with any company. From the moment Jennifer arranged for Anita, our aide, to care for our needs we felt we were safe and comforted. Anita has been with us for nearly a year. She is the "Doctor" of home care. She has been doing this for a long time. She knows what will be the new need for my husband before I know. She is very sensitive to his concerns and gives him choices about his care when appropriate. Anita has taken a few vacations over the year. Our worry was who we were going to get to replace this perfect aide while she was gone. We have had 3 substitute aides when she traveled and they were all great. Comforcare looks for experience and kindness. They know what they are doing when it comes to Home Care Aides.
One issue I must stress is kindness on both parts. Anita is wonderful to us. We respect her and give her the kindness she gives us. If you treat people with love they will do the same. If you harbor anger or prejudices you will be treated with anger. These are aides are as expert in their job as you are or were in your job. By The way, I have always felt the aides were honest and trustworthy.
Ellen Friedman
They are all very nice and will help any way they can.
The caregivers that have helped with my husband have been well-trained, respectful, and caring.
The schedulers take my request for the days I need an aide to help with the care of my Dad. They are very helpful and kind. My Dad has Parkinsons with dementia and the scheduler tries to assign Pedro to take care of my Dad.
Pedro the aide that takes care of my dad is kind, considerate and compassionate. Pedro has been taking care of my Dad ND hS a special bond with him and my whole family
We are very lucky to have ComForCare
The caregivers
The Caregivers are great and really show compassion. New management doesn't know anything about running the business
They are very organized and care for the patient or costumer. They communicate all the time. Their caregivers are experienced and kind. I liked their initial evaluation of the patient’s needs which was done by the company’s nurse. That way the could match us up with the right caregiver. It has been a very positive experience
Cherie has been a great match for us. My wife and Cherie have jelled together, I would venture to say as friends. She follows her needs very closely and and knows how to meet them.
She is a hard worker and works very diligently. We enjoy having her in our home.
attentive kind care giver
The girls we have for our father are always on time.
The care given.
Mom's caregiver is wonderful. She comes up with all kinds of things to do to fill the in-between time of planned activities and therapy. I feel relieved of stress and knowing she is in good hands. I can go about my day and get things done that I otherwise cannot.
The Companion assigned to Ms. Carmelita H. at Springhouse in Pikesville does an outstanding job. Her personality and eagerness to perform her duties go beyond measure. She brings great joy to Ms. H. She is always on time. We are grateful for her service. The staff at CFC are very friendly and competent and keeps me abreast of any changes.
ComforCare has been there when we need them. Everyone is so helpful during a very stressful time. I will and have recommended them many times. Thank you for all your compassion and care.
The live in caregiver has been very conscientious and reliable. She provides excellent care. The few times she has needed time off the company has scheduled a sub without issues. Overall an excellent experience for our family.
The care providers are very helpful and supportive.
They are very attentive and proactive in matching caregivers to the client needs and personality. We have used them for both my father and mother's care.
The ComforCare team is highly responsive when we have any questions and concerns. They pay attention to the need of family members as well.
Very pleased with ability to negotiate for the ‘right’ caregiver in my situation. Comforcare listened and worked with me to find the best fit.
Musi provides excellent care, has a good sense of humor and is a delight to have in the house.
The staff is very friendly , responsive and supportive
I’m very satisfied with Dawn our caregiver! Also, enjoy working with Cindy the coordinator!