Customer Testimonials
Very prompt
Great customer service in lowering my bill.
I call for a fill up and you come right away.
Customer Service people are great. Delivery person is polite and helpful, Hometwon feel and treatment. Thanks!
Fast efficient knowledgeable company
The service is highly professional and very timely.
your service on setting and servicing the tank was very professional and took time to ensure everything was ok.
Friendly courteous people.
Good price. Friendly staff Great delivery service
Propane
Good service
on time
04-30-19-PCM-Talked to First name removed gave survey a 10 because when she called she had delivery and service in two days and I did not ask for e-mail address-
Great service , super workers, very courteous and knowledgeable . Work done in a timely manner.
Very responsive to a dangerous situation.
The most important feature of Townsend Energy are the excellent fronitline office staff that answer and respond to customer calls. They are the reason I remain a loyal customer.
There is one thing that I hate about the Superior Energy experience: the anual entollment in the delivery price agreement. A postcard arrives anouncing that the contracts are online. I will never enroll online because the terms of the contract never are consistent with the past years terms and must be changed.
we are happy
Polite and responsive customer service! Fast Delivery!
04-08-19-PCM-Talked to First name removed gave survey a 10 because of great customer service and I did not ask her for her e-mail address-
04-05-19-PCM-Talked to First name removed gave survey a 9 because she meet the people who work there and they are very courteous and I did not ask for e-mail address-
04-05-19-PCM-Talked to First name removed gave survey a 10 because they have been good to him and I did not ask for e-mail address-
great service - automatic delivery
Service, convenience
the people in the office at Townsend are wonderful. They more than make up for the horrible experience I have encountered since Superior took over.
Prompt service. Easy to work with.
03-14-19-PCM-Talked to a woman who gave survey a 10 because they are reliable will deliver promptly when needed and likes the budget plan and I did not ask for her e-mail address-
Great customer service when I call, answer all questions.
Keep propane tank full without calling.
Good delivery.
Ok
The phone reps are friendly and helpful as are the delivery drivers.
The ability to pay our bill online.