Customer Testimonials
My service tech was not only exactly on time and friendly, he willingly taught me about propane step by step as he worked. I feel safe now and knowledgeable.
Always there
On the rare occasions when we have had a problem, Superior has been very responsive and efficient.
They have great customer service and always fill our tank before we have any thoughts of running out!
Delivery is prompt and dependable. Also we appreciate the ability to use the budget plan, so we can know ahead of time what our monthly payments will be.
Thank you.
very personable and professional.
The delivery people are always friendly and if I have an issue and call they are very helpful
good product and prompt service
Easy to schedule an appointment and very friendly staff. Thank you.
Customer service
Timing and service are good.
Easy to work with to schedule deliveries
Friendly people. Fair prices and prompt
The deliveries have been timely. Whenever I have called the office with a question I get a courteous and accurate reply.
Excellent service, nice people!!
Easy to communicate when there is a problem. And problem is taken care of right away. no hassel
The staff is always very courteous and helpful! Delivery of propane always on time!
Prompt service auto fill no need to worry about running out
Easy to setup and great customer service
We actually just did refer someone and they signed up for your service. Was just wondering if you had a refer a friend credit or something. I thought there was something you had.
Thanks,
Ruth Last name removed
Phone number removed
Great service. The guys that set the tanks did a really good job
I have never had an issue with Superior Plus in my 15 plus years working with them. They are EXTREMELY responsive when I have an issue and their employees go above and beyond to identify and fix any problems, many times with my own equipment. Given the fact that I can go anywhere to buy my propane, this means a lot to me and I have no plans to switch to another company to try to save a few bucks on propane.
Nice people working for you. Pleasant experience from start to finish.
Almost everything is great. The only thing i found a bit annoying was that the installation costs of a tank did not get talked about at all until after i had ordered, all that was said that if you use enough the tank rental is free, no mention that i had to pay for the copper pipe and rental cost per hour of a trench machine - i was able to skip the trencher cost by digging myself.
Everything else was good and nice, the installer was great.
So far as new customer fast service your guys do a great job and friendly
1. Your friendly service.
2. Your willingness to unlock and lock my gates when making deliveries
3. Your willingness to be competitive with other propane vendors
4. Your internet monitors that give customers peace of mind, that I’ll never run out of propane during heat season.
I call it the four legged chair of customer service!
The above is what keeps me coming back year after year.
We have never run out of propane in the twelve years that we have owned our cabin ..we are on the budget plan which works out just great..I speak to the customer service representives
In Franklinville to pay each month as well as to answer any questions. They all are excellent
and it means so much to be able to talk to a live voice who knows all the answers..Thank You
for your great service.
I like that the company is approachable and talks to their customers, taking their concerns to heart.
The price and delivery with a smile ...
We appreciate the fast deliveries. However you're extremely disappointed in that this company does not service oil furnaces anymore and I'm seriously thinking of changing providers.