Client Testimonials
Always friendly, kind and patient with children and our questions.
I like the science and technology of this program and am more than hopeful this will help my husband. Of course Dr McCrodan and his wisdom, along with the caring and devoted staff.
friendly
listen
understand the brain eye connection that no one else seems to
EDIFICATION RE PROGRESS
FRIENDLY ATMOSPHERE
CONSIDERS MY NEEDS AT ALL TIMES
I FEEL VERY POSITIVE ABOUT THE SERVICE PROVIDED
I HAVE PASSSED OUT YOUR CARDS AND SPOKEN TO DOCTORS...
I COME INTO CONTACT WITH
Organized.
Professional and friendly approach to my eye care. Willingness to answer all my questions.
Dr. McCrodan showed me, through very thorough, careful steps, how my eye problem is not
a result of age, as I had thought, but rather something that can be corrected over time with
exercise and ongoing professional instruction.
The organization and professionalism of staff. I feel confident that Opto-mization can really help me.
Lovely people. Kind and welcoming.
Excellent customer service. Very positive experience!
I appreciated the 1-1 teaching aspect.
My instructor was knowledgeable, kind , understanding , compassionate and became my friend.
Diligently doing my daily homework week from to week really consolidated my progress. Mixing up the vision exercises and providing variety kept me stimulated and engaged! The whole vision work and glasses 👓 were a partnership that got me stronger and my eyes 👀 working together so I can regain my health after my head injury.
The office staff was exceptional and Dr. Cam was amazing! His expertise, knowledge, desire to help me and his compassion was apparent from the get go . Having an office in Nanaimo was a god send as being driven to Victoria weekly was a difficult thing for me with the symptoms flaring up from a long day of travel. I highly recommend vision therapy at this Optomization clinic in Bictoria and/or Nanaimo! Having severe Sound sensitivities was honoured and accommodated which was imperative to having successful sessions! My teachers union recognized the importance of this therapy for my recovery and helped in the cost shared programme . Thank you!
Warm regards
Wendy Smith
The very professional and friendly staff. I have been looking for answers to my visual issues for 9 years without a resolution until my testing at Opto-mization. I look forward to further dealing with my sight/brain issues.
Very happy to have a centre in Nanaimo to help my child develop proper reading skills. Looking forward to working with you
I found the staff to be very nice and upon discussion with Dr. McCrodan I now have some hope that I overcome these post-concussive symptoms.
I was extremely impressed by Dr. McCrodan and his teams willingness to go above and beyond to problem solve.
Not only was the doctor and staff knowledgeable, I felt like I was finally getting the vision help that I needed.
Evidence based results as well as professionals who really care about their patients well being.
Great service and helpful
The staff are all very professionals and friendly and efficient
doctor MacCrodan is very professional and efficient and know what to do; he is at the cutting edge of his field;he is the best vision therapist and I would reccomand him to anybody; my child has such a bright future, thanks to doctor MacCrodan
The friendly staff, the helpful suggestions, the knowledge and atmosphere.
Great staff!!
Very friendly service, wonderful people and fantastic outcomes.
Dr. McCrodan and staff are welcoming, supportive, and engaging.
The fact that Dr. McCrodan and all his staff genuinely want to help and "see" you get better. Always a nice greeting from the front desk staff when you arrive as well. Optimization will do their best to help in any way possible!
All the staff make you feel welcome. Very friendly and knowledgeable. They have done wonders for me and I will be forever grateful.
I am so blown away by the service and professionalism of the team here. This far exceeded any expectation I had for this appointment. Not only was Dr mccrodan able to quickly figure out exactly how to help me when no doctors in eight months have been able to touch my symptoms of my head injury. I've been telling everybody and already have two people looking in to see him. This place is amazing and is going to change my life and that's no understatement. I'm so grateful... Thank you so much!
That giving reassurance to someone facing intimidating news is not seen as a liability--the well being of the patient/client and ensuring their mental resilience is supported by staff. We all face challenges; when health providers authentically say 'we're here to work through this with you' unforeseen events seem manageable.
Cam and his staff are always kind, professional and happy to share their expertise. They are always willing to answer your questions and make sure you understand their programs. I can’t recommend them highly enough.
Susan Auld.
Results; effected by caring people, using a holistic approach, inspired confidence and produced a very successful outcome. My daughters reading speed increase with no more headaches has made her life better know and into her future. Thank you so much.
Flexibility and compassion
Dr Cam is knowledgeable and friendly. Everything was very professional and the services were explained clearly. I’m excited to start treatment for my niece.