Member Testimonials
Weight machines are too busy because people sit on them in between sets. Start encouraging people to work each other in. Signs aren’t enough
I started chair yoga and love it! Wish there were more classes. Everyone is friendly and helpful.
Instructors were very knowledgeable and patient. My children's swimming abilities improved drastically over the session. We could not be more pleased
The engagement Chloe has with my 5 year old. She uses all the time of the 30 minute lesson well. Keeps my daughter interested, excited, and learning. She always has a smile on her face and communicates well!
Great instructional team
All of the instructors and staff were incredibly kind, attentive, flexible, and helpful. My daughter was incredibly hesitant to participate with her class, but despite this and her nervousness around new people, Ms Andrea managed to quickly establish rapport that allowed my daughter to feel safe with her (in and out of the water). Watching Ms Andrea with all of her students, she calmly talked each child through what they were doing, pushed each child to their potential in that moment, and made the children feel secure. Despite my daughter protesting swim lessons while waiting on the side of the pool, she still felt comfortable enough to reach toward Ms Andrea in the pool to join her in those moments. When I expressed my concerns via email about how to proceed after a particularly hard class, Ms Julie was incredibly receptive and offered solutions to help meet our daughter’s needs, while not judging and leaving the decision up to our family. Ms Julie was also observed to sit on the side of the pool with the children one day where several were upset and Ms Andrea needed more assistance to manage. As a professional who works with children myself, it was nice to see someone who had the patience and skills to calmly redirect the children’s attempts to leave the pool while also acknowledging their fears and gently nudging them to do a little bit more (but adapting when they became more upset). Everyone we encountered for swim lessons at this Y did a great job of trying different strategies to get my daughter to participate and feel comfortable. I can’t express my gratitude enough. We are taking a little break for now, but when we are ready to return to swim, we will certainly be coming back to this Y! Please share my feedback with the team as I am incredibly grateful for them.
Debbie was very nice and patient. She also work around my schedule when needed. I hope to have more lessons with her in the future.
The staff are friendly and environment is clean and inviting.
The people
Great program with great coaches and staff
Instructors are great and the cost is acceptable for the amount of instruction my son receives.
I’ve been going to the YMCA Health and Wellness Center, and it’s been great! The facility is clean, the staff is friendly, and they have top-notch equipment. There’s a wide variety of classes, and the atmosphere is super welcoming. I highly recommend it!
We love Ms. Sarah, she is such a great instructor for our private lessons ☺️
I enjoyed every minute of it. Especially the pool and workout areas. The staff were really nice
I like how uncrowded it is early morning.
Everything
Everything, front desk staff are always pleasant and helpful
The staff are so helpful. I have used a personal trainer and she was wonderful (Mica). She really is positive, supportive and keeps me on track.
Everything! I love the building. I love the front-desk staff. They are always friendly and helpful. I like the choice of classes. Jane Heiby's meditation class is my favorite. I love Frances, the therapy dog. The Y building at Fort Monroe is truly unique and I love going there!
Good
People
The YMCA is a fun place to go and I am glad that I have this a access. However, I wish that there were grab bars in the regular showers.
Sometimes I can not get into the handicap shower because it is being used.
Grab bars would be easy to install and much safer. Sometimes I don't go because of that.
Really nice facility with very nice staff.
Good water aerobics and loved the pool and facilities
People are friendly
The swim classes.
Not crowded, wonderful staff, always clean
The friendly and helpful staff!!!
Nice kindness, and respect and very clean off through the building
We love Coach Hope!! She’s amazing!! Our son has learned so many new skills and has only been to a few practices