Customer Testimonials
My stairlift has been very reliable for, now, over one and a half year.
Very good service! Courteous service personnel and keeping clients informed as to their arrival time. Concerned about any problems I may have about the chair lift and answered questions I had about caring for it between service checks.
I am very satisfied with Arrow Lift.
First , the Pneumatic elevator works great, but as important, the professionals I worked with from sales to service were excellent !
Very good service by salesman, Mike Juhas and outstanding service and competence by DelMario Watts who installed it and stayed late (well after dinner time) to finish the installation. He was also very knowledgible and very pleasant to deal with.
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Service is ok but attention needs to be given to the accordion doors. They do not stay open in the full position.
We found the Arrow Lift staff to be professional, courteous and well-informed about the products they sell and install. Phone calls were returned promptly and all questions answered thoroughly. We never felt any pressure to make a decision. When we finally placed our order, delivery and installation were handled smoothly. We also appreciated the fact that the company employs veterans!
The whole team was great! I really liked our salesman David. He explained everything very thoroughly and helped us choose the right stair lift for our needs. Delmario installed the stair lift. He did a great job. He made sure that we understood how to operate the system. He was very professional and left the area spotless.
Seamless and easy purchase and install. I started online with no knowledge about stairlifts. Did a quick online chat, gave my details and questions and within a week a salesman showed up. Explained the pros and costs of various models, checked measurements of the staircase and in less than another week I had my new and SAFE stairlift.
Lift is very dependable and service is excellent.
Delmario did an excellent job installing and explaining how to operate the st air lift. The stairlift has exceeded my expectations. The quality of the Stannah stairlift is obvious.At first I thought it would detract from the appearance of our home but I think it looks better than I thought it would.
It is easy to work and it will enable me to stay in my home which is the most important thing to me.
We have not had enough time and usage yet to evaluate thoroughly. Ask in a few months and we can comment to a greater extent.
Everything I expected and more.
Installation was efficient, clean and courteous.
Overall very pleased with operation.
Always well done quiet efficient and job well done
Prompt service when we needed it! Works great! Easy to operate!
Convenient,easy to use.
As expected and installation technician was great
Sales was great, no pressure or ridiculously high prices that suddenly reduce if you “sign right now”!
Installing was nearly pain free, and the young man who did the install was courteous and professional.
We bought the Stannah unit, and the equipment is first rate, quiet and very sturdy. Works beautifully.
Knowledgeable and professional salesperson.
Wonderful product- the best!
Professional, knowledgeable and kind installer.
I was very happy and impressed with all aspects of Arrow Lift. I am so happy with the safety and independence it provides for me in my home!
Thank you so much!
The installer did a fast great job and helped us to install a shorter chair lift we had bought on craigslist on a shorter stairway. We just appreciated it so very much.
Reliability, quality hardware, and equipment.
Works as advertised. Quiet. Smooth up and down.
Customer service including salesman, installer, and service department have been fantastic to deal with.
Great service team.
Very friendly and professional staff.
Great people to work with. Service and products are very professional.
Quick, speedy service. However, the extra $700 turn around was very unnecessary. I don't need it and don't use it. So I'm disappointed that that was pushed.
Clean and quick service.
We have always had prompt and professional service from Arrow Lift. Representative as been accessible and customer service oriented. My impression has been Customer and Quality first.