Customer Testimonials
Upon calling Arrow Lift I received very friendly and courteous service. The salesman arrived on time for his appointment and was very up to date on the products. He was able to address all of my concerns as well as work with me on pricing. The installer also arrived on time, was very professional, courteous and walked me through all of the steps that he was doing for the install as well as a complete and thorough training course on the operation of the lift. I was very pleased with the entire process and would recommend Arrow Lift to anyone looking for a product such as this. I truly believe that this chair lift will only improve the quality of life for my family!
Sincerely
Les Jones
I got my Arrow Lift in Nov 2018 and it has been a life saver for me. I can now go downstairs to get my laundry done and to retrieve other things stored in my basement. Wonderful!!!
I just recently had it serviced for the first time.
I would definitely recommend it to anyone having problems with stairs.
The service people are very knowledgeable about the product and very professional.
Good product - I have 2 chair lifts, Good service.
You have kept our elevator in proper condition and kept up with the maintenance as well as the proper inspections. We have really appreciate it and so have our parishioners. Thank you so much.
The lift get used many times throughout the day and the week. Comes in handy when a new tenant moves in because there is an open ceiling.
Add plus, when maintenance is done, you're extremely efficient.
Great product and very reliable, the service is excellent also. Schedule and on time with great communication always, you know when they will be there.
Prompt response to our inquiry and on time sales call to spec the job. Quick installation with excellent workmanship and thorough training. Stairlift is working flawlessly.
Your servicemen are tremendous (I.e. Dale) and your elevator works great.
Your tech's do a great job to insure my daughters stair lift it is proper working order and let me know if there is any problem that need to be addressed during their visit.
Good Communication, Makes things happens when there is a situation that requires immediate attention.
I am pleased to have service every 6 months to know that the elevator is in peak condition. The serviceman is always prompt and friendly.
The elevator works smoothly and adds attractive function to my home. It made visits from my parents possible. The technicians who do the PMA work are on time, knowledgeable and professional. The office staff are friendly and efficient; they make it easy to set up appointments.
After looking up reviews and complaints about Acorn and Stannah stair lifts on the Internet, I decided to call Arrow Lift in Duluth. A representative came to our home the next day. We agreed on the model best suited to our needs. He measured our stairway. We placed an order, paid a deposit, and the lift was installed next day. It has worked flawlessly for 2 years now. We've just had an annual maintenance checkup, and are good to go another year. I have arthritis, and the stair lift makes it possible for me to access both levels of our home safely and without pain. Most important, we decided to purchase a stair lift before I suffered a fall.
Neat and lean.
INSTALLER WAS EXCELLENT, VERY KNOWLEDGABLE, SALES EFFORT BY MR. CHARLES HASSELRUDE, WAS RIGHT ON AND VERY FACTUAL, AN EXCELLENT
PRESENTATION.
We appreciate the prompt service to install a lift in my mother's home. It is a great assistance for her.
First of all, the product delivered to our house over 6 years ago has performed flawlesslly. The Arrow lift service technicians have been to the house every year and spend at least one hour doing over the lift and making sure that all of the lift is functioning normally. They have replaced the batteries ( which by the way get charged every time it goes up or down the stairs) at least two times just to make sure that it always functions normally. We are very please with our stair lift and the service of Arrow Lift.
Good value, helpful during design process, great service. Nice friendly staff!
The Technician was professional and the installation went smoothly and turned out very nice!
The question I have at this point is can we still expect the remote controls to be shipped to me as had been discussed at installation?
Ease of operation
works good.
Great staff
Chuck was our first impression of your company. And the fact that you are a family owned business attracted us. We think you’re awesome!
I have used this chair for 13 years and have been serviced very efficiently every year .
I like my chair very much. I get good service from you when I need it and I like the fact that you come to check it once a year because of my insurance plan I have with you.
Reliable!
Using the lift and the continued prompt and efficient maitenance on it.
The product is reliable and the service representative is helpful and friendly.
Arrow lift has friendly staff and the service has been outstanding. Our lift is maintained regularly to keep it working well.