Customer Testimonials
You service person, Mike Flood, is extremely methodical and thorough in his 6-month check. He is also respectful of our home, removes his shoes to protect the wood floor and carefully places his tool bag without scratching anything. When we have had mechanical ir electrical issues he has quickly returned our elevator to service.
Promptness of service...very friendly and knowledgeable service providers...the chair lift is now 10 years old and no breakdown issues.
The lift worked very well for my disabled mother. They came when we needed service. I could talk to someone when needed.
The tech was on time, polite, and efficient!
Jake does a great job with lift maintenance. The office staff are great at making the house calls and appointments.
prompt reliable service
Always very friendly and professional service when they are at our location. Pleasure to do business with them.
You show up when scheduled and your service personnel are professional and well trained
Very respectful and dependable!
It's wonderful
Works great
Service was requested and a promt reply was given and scheduled
Completed on time and good results
Thanks much
Dan
Excellent support and annual cleaning & check. I w/b lost and deprived without my lift. Thank you Arrow.
Except for the emergency phone systems which are lousy and don’t last for years like POTS units, all other elements of the VPL are quality and with proper preventive maintenance, last for years. The technician predominantly taking care of the VPL is excellent and very knowledgeable.
Quick response to service calls.
Gary can now access our recroom in the basement. He hasn’t been able to go down there for a very long time!
Everyone we dealt with was very kind and courteous. And we like the chair lift as it makes us feel more safe in our home.
We love the product, service and pricing was reasonable.
Kasey sales, Hunter were great
Excellent service.
I am very well pleased with them!!!
Great friendly service!
No pressure sales, excellent product, fast and courteous installation and instruction. I love it
Kacey drove two hours to look at the stairs and give us a price for the lift. Since I had fallen down the stairs and broke my ankle, my wife decided we needed a new one. The lift came and was installed in a couple of hours. My wife had a hip replacement and hadn’t been in the basement for a year. Now she enjoys sitting on the chair and riding down to the basement. We should have installed the chair lift long ago.
They were willing to work with me when I had an issue with my Stiltz Trio Alta.
Everything is very easy to understand and use. Every person I have dealt with has been kind and courteous, always willing to explain and answer all of my questions.
Friendly employees and easy to use product.
Because of this stair lift, I am able to continue to reside in my house and have no fear of
falling using the stairs to get to the basement for laundry and other necessities. Highly recommend this product.
professional and friendly service. Answers any questions we have. Comes 2x a year and very thorough
So far, they’ve been a very good company to work with and very reliable