- Phone: 604-263-7587
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Customer Testimonials
Your service team fixed my Gazelle which had developed brake problems. You clearly described what was wrong, corrected it and fixed another unrelated problem of tire alignment. You did this quickly and for a reasonable price. Thanks very much.
Lorna
Close by and friendly, you usually have the product I need. First name removed
Awesome team!
Fast service, reasonable cost.
I've been shopping at West Point for many years and always been happy with the service. I've referred quite a few people to your shop.
Excellent service, professional, helpful and had what I was looking for in stock.
Great products, workmanship, pleasant staff. I’ve coming here for decades, always satisfied.
Great service and knowledge!
Thanks
Excellent
Always have good service at your store
Friendly staff, excellent range of bikes and accessories
High standard of repairs, done on time and within expected price quote
I’ve been coming to West Point Cycles for years. Their service is always good. Knowledgeable and friendly staff is willing to help.
Stuff is very knowledgeable and they provide a great service. They also sell best electric bikes townie!
Every time I go in, the staff are helpful, and you usually have the components available.
Silicone grease worked perfectly on a bearing in my astronomical refractor !
the service was smooth and easy to organize. The staff were very helpful and I was confident that I would be informed of its completion in the time suggested...which I was
Good service. Clear explanations. Good bikes!
Excellent service
Fast and quality service, reasonable prices.
Good service!
Great service!
I got a lot of wonderful help and sales staff are funny!
Good communication advising of later pick up date due to staffing shortage. Reasonable cost. Location. Cleaning of bike was a nice touch.
Friendly staff with quick turnaround on repair.
Is it possible to purchase an individual key for the front and back wheels, so I can do my own puncture repairs? I bought the Trek at your store and it had been a demo, so I didn't get any keys and I only need the one, rather than a set
Name removed
Friendly, helpful, responsive, knowledgeable
Always helpful and pleasant service.
Always friendly knowledgeable staff!
You guys are great! Easy and speedy service. The only thing that I found a bit frustrating was trying to connect via the phone. Half the time the phone just rang through and I couldn't get a hold of someone. I know it's a small business though so understand that there might not be staff available to pick up. But still, that's the only thing that could improve I guess. Thanks!

Friendly, fast service. Much appreciated!