Customer Testimonials
Dean is very knowledgeable and very professional. Trek is lucky to have him.
Thanks to Ryan, Dan and the crew at Trek Bike store. I’m so glad I was able to purchase my Sun trike from them. They are nice and very professional. I’m so glad they are in my neighborhood.
Trek makes a reliable bike with a smooth ride. Reliable staff and mechanics. Was happy to purchase my new bike and have it ready to go within minutes.
service done right and in a timely fashion.
You were able to look up my past service history. The tire I needed to fix was replaced once before, but it had been a year, and the bike was not used. The tube was pulled and there was a small hole, which the associate showed me. He was able to fix it while I waited and answered some questions, I had about getting the wheel back on the bike and adjusting the brakes Thank you First name removed
I bought tire tubes on Friday and successfully replaced one on the front wheel of my wife's bike yesterday. We are very happy with our FX3 bikes that we purchased in December 2022. I took our old bikes here for tune-ups before buying new ones and we were very satisfied with the service. As far as I can tell, this is the first email I've received since December 17, 2022 asking how satisfied we were with our purchase of the FX3s.
Staff knowledge and availability.
Parts were ordered and arrived promptly and I was contacted soon after.
Everything happened as planned. Excellent job all around.
Service on my bike was done when they projected it to be done, and at the cost they estimated. My bike was in the shop for only about a week. The folks there obviously know what they're doing, and are personable and professional. I won't hesitate to call on them for a tune-up or for repair.
Great customer service, very helpful and friendly
Expert knowledge and super friendly!
Friendly service. Willing to work on your individual needs.
Very friendly and helpful staff.
Has everything I needed
Purchase a Trek Verve 2 from Dean 2/8/24. He was Great to work with explained everything in detail, helped with accesories, got everything put on bike and even double checked by doing his own test drive all in a short amount of time. I recommend buying from him. We are down from Ohio for 3 months saw his great reviews and they are spot on.
Dean did a great job tuning my wheels and overhauling the hubs!
Products are top notch but service is outstanding. Owner is awesome
I needed a new inner tube for my bike front tire. They fixed the tire and I picked it up in 2 days.
Very friendly, and efficient service to get me quickly back on the road
Friendly and helpful staff
Very friendly and fast work.
Great customer service.
My bike was put together as requested
Very nice workers
Telephoned to tell us bike was ready
pleasant buying experience
Dean is a great guy and took care of my granddaughters needs for her new bike.
Great service!
My bike had just a minor fix but it was performed quickly and and inexpensively. I’ll be back.
Exceptional service!
Excellent customer service.
Dean has great customer service.
Took care of my bike