Customer Testimonials
Friendly service, good value and fantastic products.
great service
explained everything
I liked everything. Super helpful team.
We did our research and knew that we had wanted a trek bike, but weren’t sure which model. I’m so glad that we picked this store to purchase from because the customer service has been fantastic. Everyone that we have come into contact with has always been very helpful, and great to work with. The staff is very knowledgeable and friendly.
Always experience Friendly, helpful service at the Wausua Trek Store. The Trek/Bontrager products are well designed and top notch quality.
Excellent service. Excellent staff.
Friendly service when needed, staff went above and beyond to get the part I needed.
most importantly is the product. Inviting store, polite employees, return policy.
Went in looking for a bike lock. Plenty of selections. Found one that meets my needs.
Patient customer service!!
Quality products with excellent quality service!
Customer Service was awesome! I ordered the wrong bike and they exchanged it immediately with no hassle. Will definitely be giving my business there again.
Very user friendly. They go out of there to serve the customer. Their work is very well done.
Great service and quick!
Great attention and service
Very knowledgeable and friendly staff
The staff at Trek Wausau was helpful and I was able to pick up the product I wanted.
Great service very helpful
I had a flat tire. I called ahead and they fixed it immediately while I waited. And my brand new tire was on sale this time around.
Friendly quick service.
That the sales people really work with you to get you what you want and what works for you.
They are very quality products and the service is phenomenal. I am new to mountain biking and Bill helped me find the perfect fit for me! He was very kind, helpful, and experienced. I am exited to get on the trails with my new Trek bike from here.
Everyone was friendly and very attentive! Thank you!
Matt provided great customer service even remembered my name over the winter while only helping me once in the past
Great service and reliable products.
Prompt, professional, courteous
The quality of the bikes. The staff was knowledgeable in answering questions.
Great bikes and people.
Matt the store manager had a great attitude. Very appreciative of his work.
I like the local shop and the service we get when we're in the store.