Customer Testimonials
Outstanding personal service to help me with raising the handlebar on an e-bike and getting a new seat. You're real experts and friendly too.
Friendly, informative and have a great variety of bikes and gear
Lou was awesome, got everything I needed for a good deal. Thank you!
About the service: The Manager and staff are concerned about my needs. The manager (Cristiana) looks for better ways to serve me and offers different options. They are awesome.
Repair service team is amazing. They are knowledgeable and helpful even to a cyclist who does a good deal of my own work. That's real customer service.
Servicd
bike is in great shape!
Great team in mohegan
We had a good exploratory discussion. A review of options along with pros and cons of each bike followed. I felt that I had a knowledgeable and professional staff person guiding me. I trusted them. In the end I was very pleased by my purchase andvlook forward to recommending the shop.
Very friendly
The products are obviously the best you’ll get anywhere , but what really stands out is their awesome team. Their service dept is top notch and their sales team will help with anything you need to make your ride more fun
We’re very responsive to my needs. Exceeded my expectations
Friendly staff who do good work. Never feel like anyone is trying to talk me in to unnecessary purchases/services when I bring in my bike for a basic tune up.
Service great
Great customer service
Eddie is great! Im on the ferry from the 5bbt right now and his equipment recommendations are perfect!
Knowledgeable staff….they really hear your needs in a bicycle & direct you to the best options for your specific needs & wants.
Friendly, helpful in recommendations for possible accessories while never making me feel pushed.
I walked away with a perfect bike for me given I have a knee replacement.
I love biking & now I have a bike that I can continue enjoying this wonderful sport.
Friendly service, rapid turn around
Ken and Charle are the best. I love those guys!
Super friendly bike store. Work completed promptly
great personalized customer service
I bought clip in pedals and shoes and Edwin spent at least 15 minutes with me making sure I was comfortable in them before leaving the store!
Ed and the crew are great.
Great service!
super quick tire upgrade
I like the services and the personnel at the Scarsdale shop very much. They are very helpful. I do think the prices are on the high side.
Can always depend on my bike being in good hands with the service crew.
Knowledgeable workers and a good selection of cycling products
Staff were all very friendly.
Wonderful prices, very quick response to an email, and fast shipping
Very fast install of new tire on my loose rim and on a Sunday morning no less.
Happy with the quick turnaround.
JH