Customer Testimonials
I thoroughly enjoy working with everyone at this shop. They are all extremely knowledgeable and friendly. There is a great selection of bikes, accessories, etc. to choose from. Service and maintenance are also always great. Communication throughout any process here, be it getting a new bike or a simple tune up, is also always great. I've been a customer for years and will be a customer for many years to come!
Great customer service
The first day I came was 11:30 and they were not really open, but did let me in which I really appreciated. A young man waited on me, very friendly and knowledgeable. He told me what I needed and why and the costs involved. I felt very good leaving my bike there for service. Pick up was also pleasant. I didn't even recognize my bike, they had done such a good job cleaning it up. I was so very pleased with the customer service here as that is lacking in so many businesses these days. Good work!
Everything as expected. No problems.
I would highy recomend your buisness to everyone
Staff is super helpful and friendly. Took the time to answer all my questions. Had my bike tuned up, new tires, new chain and all was explained clearly. Didn’t feel like anything was being done unnecessarily. Plus it was quick! Less than a week my bike was ready for the road!!
good people,very friendly and helpful
We love our local bike shop. Great customer service, classes, and products.
Personable, professional, and clearly fueled by a devotion to the sport
The guys are helpful and cool.
You called and briefed me on the bikes and different options to do.
Love to support your bicycle store and cycling for sport and fun!
The customer service is second to none. They are all riders involved in every phase of riding. They were able to help me, a person who knew virtually nothing about road riding, to the point where I felt comfortable enough to ride my bike from WI to CO. Kudo's to the crew at 2 Rivers.
I made the drive from Madison to Fort Atkinson to check out 2 Rivers Bicycle and Outdoor and was glad I made the trip. 2 Rivers has a wide selection of bikes and accessories that will rival any bike shop. Their service was amazing. Everyone we talked with made us feel like we had been a long time customer. Friendly people that go out of their way to help you. It’s not just a sale to them but developing relationships.
Steve in sales was very helpful and definitely low pressure. He was more focused on getting my wife the right bike for her versus upselling her. There was also an issue with one of the demo. e-bikes and the repair staff diagnosed and repaired it quickly. We were quite impressed!
Knowledgeable, helpful and enthusiastic staff
staff. Great selection of accessories and bikes in a fun friendly environment. Highly recommended!
An employee 4 years ago helped me choose and buy a TREK bike tha ti enjoyed and ride eer since. I left it in Florida and now needed a Wisconsin bike. A new emplyee looked back in my records of purchase and we made a few tweaks and I bought this present bike. Both times were done quickly and thoughtfully of my use, age,size and accessories.
They are very knowledgeable and service oriented
I like the small town service and every employee I have worked with has always been extremely helpful and knowledgeable to help me choose the products I want/need.
Great bikes…great service!
Bought 2 E-bikes a year ago along with a bike trailer. Guys helped to fix the trailer on the spot and for free. Awesome guys!
Quality and price. Nice variety
As usual the staff at 2 Rivers is outstanding, always prompt service and everyone is friendly and helpful….super😀
Very friendly, great selection and welcoming. Amos was helpful and passionate! This is the place to go!
The people
2 Rivers' bike tech(s) did the service what was needed and in a timely manner and contacted me when my bike was ready for pick up.
Great place, knowledgeable and professional!
Everyone on the staff was very knowledgeable and helpful and they kept up on emails and or phone calls on the completion of the bike. Very satisfied I have a brother that is looking for a rough terrain electric bike for his Woods. I will very highly recommend...
Consistent really good customer service, year after year!
Everyone was so very kind and helpful and knowledgeable. I had a wonderful experience. Very fair prices, great value overall.