Member Testimonials
The people that work there are great.The equipment is very good and I love the kids' zone for my child
Right amount of equipment for an excellent workout. Clean environment, friendly people.
Luna loves golf camp. Just wish there was one on the west side of town closer to us
Team there is amazing. So friendly and caring. Facilities are great! We practically live there, going 6-7 days a week for workouts and sports. Great place for our family to stay active!
Because it have a lot of activity going on
Friendly staff, clean facility. We love Mollie. Great place
We love all the services , it helps in our wellness and socialization as well. The staff is very friendly, helpful & dedicated to our wellness in consistency.
I love it, it feels like home I have found my peace here
Great staff.
Wonderful equipment. Friendly and helpful staff. Close to home.
Friendly staff
Variety of classes. Large gym area. Clean facility.
Very easy to join and purchase trainer time. Everyone is so friendly and helpful and they have a lot to offer someone who is disabled like I am.
Variety of classes, amazing staff and a feeling that everyone truly belongs.
The staff are friendly.
A wide variety of choices caters for all ages at various times. Facility is clean and staff is friendly and helpful.
staff very friendly and knowlegable
Camp is not school ready or contracted with the Early learning Coalition. It would be within means if a contract was in place. The kids very much enjoyed camp, but we were unable to maintain their enrollment with limited funds.
The staff at the New Tampa location are very friendly and helpful.
I love the location, the ample parking and the super friendly and helpful staff!
The Y is fine.
Regarding your most recent rule change for women's dress code ...
1. There was no "awareness campaign". Even frequent Y patrons did not a. see signage regarding a change b. see signage describing the date of a change c. did not receive a text as to this change d. did not receive an email as to this change. A change like this should have been a campaign where, for at least one week if not more (depending on your patron frequency - you know that better than anyone) - should have been pushed out ahead of time. It should not have been rolled out in a way that made the front desk staff police the dress code on the spot resulting in them having to turn many many women away at the door when they were arriving for a workout in that moment. Poor roll-out ... it was simply implemented, not rolled out. I appreciate the dress code change, but disagree with how it was rolled out as it is creating confusing at check-in. I was not impacted personally, but was told I should have received a text/email ... I did not. And yet, I receive this survey email asking if I would recommend the Y.
2. The verbiage regarding this new rule that sits on the front desk counter does not explicitely state what is not within dress code. I had to specifically ask ... is it low cut tops, midriff showing, booty shorts ...what specifically violates the dress code? No one wants to miss their workout that they carve time out of their busy day for. Staff was able to verbally clarify ... kindof.
So ... the next time you want to roll something out ... think of it as an advertising campaign ... you need to prep everything so it's OVER communicated ahead of time so that when it happens it's an "oh that's right moment" versus a surprise. I feel bad for the front desk staff.
good facility and great people
Great facility and amazing staff members.
Great place to send your kids to summer camp
Nice facility, well kept by kind and helpful people!!
The staff is helpful and friendly, equipment is clean and up to date, really enjoy the environment.
We are not only going to the gym to work out we also makes new friends and have fun.
that management gave us another plant for aqua aerobics- we had 43 members participate! thank you management!!
staff is great, members and instructors are super!!!
Such a friendly atmosphere! The staff and instructors are very welcoming and everyone is always smiling. Excellent facilities too!