Client Testimonials

Clean timely

The entire experience was great - no unwelcome surprises. Very professional at every level from the first point of contact to the completion of the job. And the end result was spot on. Very satisfied and will use Zeroex in the future.

The two young men were friendly, professional and seemed very knowledgeable.

My neighbor already had an estimate and will schedule with you

You guys are extremely pleasant and friendly. You explain everything that you are going to do and you are very careful of the personal belongings of the homeowner. You also check to make sure that no one in the house has allergies to the different cleaners that you use. You are quick and efficient and I would recommend you to anyone looking to have their carpets cleaned. Thank you for the wonderful service you provide. My house smells and looks great!

Better cleaning than previous companies/individuals we've used.

Availability, quick, polite and accurate service!

They advertise complete satisfaction. They returned to my house and improved some areas which was impressive! I will call them again

very professional and helpful. Great job.

I felt really supported before the carpet cleaning. Plenty of but not too many reminder calls. My technician was enthusiastic. Very helpful. I liked the orange scent added at the beginning.

Problems: It took days for the carpet to dry. I was given to understand that it would be hours for the carpet to dry.

Also, my carpet stills smells of my dog, who died some weeks ago. I am using air freshener, but I didn't expect to have lingering smells.

Hi

Excellent job. Carpet stays clean longer than it has sith other cleaning services. Seems to repel stains well

I like your service and my carpet looks beautiful - but - your process is way too wet. The carpet wasn’t just damp when Brandon finished yesterday, it was wet. We took into consideration that it was a humid day and would take longer to dry, but the house was closed up - AC was on - and we had 3 fans going. We could not put the furniture back this morning, after 18 hours, because the carpet was still too damp and we were afraid of getting rust spots. The worst area was the stairs. Consequently we have had fans going all day today and was finally able to put our things back around 4:00 this afternoon. I would not want this experience again.

I've used you many times and every time I'm very happy with the quality of work. Thank you.

Everyone that I talk to in this company is extremely personable and wants the customer to be happy. Work is excellent.

All employees were courteous and professional. Zerorez worked with me to guarantee that I was happy with their services.

Zerorez as usual was quick, clean and friendly!!! The contact free payment was nice as well! Thank you for keeping my home clean and safe!!!

The Zerorez tech was prompt, professional and efficient. All cleaned areas look great, dried quickly and there's no stiffness or residue left behind.

The service professional was fast and friendly. The price was affordable and the carpet looked beautiful afterwards!

Did a great job. Carpet looks great! Learned a lot about caring for carpet from the technician.

I like that you give honest work and great results for an honest price. Your customer service is outstanding!! The ease of scheduling appointments is a definite plus! Your staff is considerate and pleasant. Very easy to get additional information from quickly responded to email inquiries.
I can't think of anything I don't like about your company!

No odor cleaning. Was dry within 4 hours. Excellent work by technician doing the work

Prompt. Pleasant. Not a long wait to dry. Cost effective.

I honestly could not have been more thrilled with the entire Zerorez experience. I received several emails and text notifications confirming my appointment as well as a detailed email with instructions on how to prepare for the appointment itself.

The technicians who came to clean our three carpeted areas were incredibly personable, profession, and unbelievably knowledgeable. I was blown away by their thorough assessment of our carpets and pet odors within one of the rooms. We had a pet assessment done and he was nose-deep in the carpet to detect the smells! Talk about dedication! It's so refreshing to find someone who enjoys their job with every fiber of their being (carpet pun intended).

We were left with carpets that look almost brand new, just in time for starting to show our house to sell. I cannot recommend Zerorez enough and will continue to call back again and again!

Our carpet not only looks clean but it FEELS clean. And all those troublesome spills and stains are gone! We also had a wonderful technician. He was knowledgeable, efficient and friendly. Will definitely be using Zerorez again and will recommend to others.

Professional and speedy service

you did a great job.

It would have been nice to have been able to talk with a person before hand for some logistics. I left a message in a box like this but never heard back and so was kind of not understanding exactly how to prepare but my workers were excellent and did a great job. I was thankful and will use your services again

First name removed Beth

I believe your products are safer and the person who did the work seemed to care about how well it turned out.

Also, you were able to fit me in at short notice because of a previous cancellation -- did most everything by texting, but also had a phone to reach the person that was coming. Very convenient.

We were so happy with the service we received from Zerorez. We received a call ahead letting us know our service tech was coming. He was very thorough in discussing what he was doing and what he recommended for our pet stains. Our carpets look like brand new and we are so more pleased!

Very professional workers. Worked fast and got our most stains. Only think I was surprised about is that they did not move furniture to do under they went around it best they could.

Over all very impressed.