Customer Testimonials
Friendly, Helpful. Quick.
Good service overall — quick turnaround time and reasonable pricing.
Staff are always friendly, expertly professional, and efficient.
The staff is outstanding and anything they don’t have in stock, they never hesitate to bring it in
Toujours un bon services avec un personnels courtois et a l'écoute.
Incredibly helpful service, low pressure and I'm very happy with the bike!
Having had a poor experience at another location they took the time to listen and address my concerns. Thanks
friendly staff
Everything related to my bike service met or exceeded my expectations. I will be back in the future.
Very helpful and friendly.
Your staff are excellent - knowledgeable, friendly, and interested in finding the best option for you to buy. You have a great inventory of bikes, outdoor products and clothing in the store.
My bike purchase and servicing over the past four years have been exemplary.
I recommend Wildrock to all my friends who are cyclists and outdoor enthusiasts.
It's worth the drive from Port Hope to go to Wildrock!!!
Service is outstanding ... they have provided great annual checkups on both our bikes, and have provided improvements to our bike rack. Friendly, always happy to answer questions.
Thank you.
Excellent - Fast - Knowledgable
The bike fitting was so detailed. Matt spent the extra time to get me comfortable with my bike.
I thought I was set up fine until he adjusted everything.
I feel so much better now.
Thank you
The guys listen to what I need. I am the customer.
Friendly service and staff. Usually quick turnaround on mechanicals.
offer an alternative brand in the global energy drinks/gels/bars space
Quality products where I feel I get value for money.
Qualified workshop technician and experienced manager.
Nick did a great job helping myself and my wife check out a Stumpjumper.
Continual flat tires and still trying to figure it out, but staff seems to be doing their best to help. No more flats and I'll be happier. THX
Fast and courteous
Quality and service
Prompt professional service. They support the trails.
Servicio y atención.
Though, professional.
Customer Service
I had an excellent experience at Free-Flite on Canton Rd in Marietta. Very nice shop with a great selection of bikes and gear. The staff is very knowledgeable and helpful. Big thanks to Bobby and Tad for their help with my son's bike yesterday.
Bike service was done well and quickly
I have been coming to Broadway Bicycles for years. We purchased several bikes and electric bikes from them, and we bring in our electric bikes yearly for tune ups and firmware updates. I have been very happy with the service and their products. Highly recommend them for all your biking needs!
Fast and efficient repair.
Staff was knowledgeable and helpful
Great service from Kyle. He did a tuneup and replaced a tire. It was done when he promised. He was very helpful and followed me out of the store to offer help in getting the bicycle into my car.
Staff explained things well & weren't pushy. All of the staff seemed to work well together & was a good experience.
My bike road smoothly after a tuneup & new chain. Will definitely be back with any bike needs.

The staff are very friendly and knowledgeable. They made my shopping and fitting experiences seamless and provided valuable insight and guidance!