Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 15, 2026 — Rated 10 out of 10 by N.F. Landry's Bicycles - Braintree
What do you like about our products and services?

The staff are very friendly and knowledgeable. They made my shopping and fitting experiences seamless and provided valuable insight and guidance!

Report a concern   April 15, 2026 — Rated 10 out of 10 by K.M. Ray's Bike Shop - Bay City
What do you like about our products and services?

Friendly, Helpful. Quick.

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.D. Trek Bicycle Normal
What do you like about our products and services?

Good service overall — quick turnaround time and reasonable pricing.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Y.B. Sweet Pete's Bike Shop
What do you like about our products and services?

Staff are always friendly, expertly professional, and efficient.

Report a concern   April 15, 2026 — Rated 10 out of 10 by B.M. Ray's Bike Shop - Bay City
What do you like about our products and services?

The staff is outstanding and anything they don’t have in stock, they never hesitate to bring it in

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.M. Espresso Sports
What do you like about our products and services?

Toujours un bon services avec un personnels courtois et a l'écoute.

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.R. Sweet Pete's Bike Shop
What do you like about our products and services?

Incredibly helpful service, low pressure and I'm very happy with the bike!

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.I. Landry's Bicycles - Norwood
What do you like about our products and services?

Having had a poor experience at another location they took the time to listen and address my concerns. Thanks

Report a concern   April 15, 2026 — Rated 10 out of 10 by W.S. City Cycle
What do you like about our products and services?

friendly staff

Report a concern   April 15, 2026 — Rated 9 out of 10 by E.C. Trek Bicycle Royal Oak
What do you like about our products and services?

Everything related to my bike service met or exceeded my expectations. I will be back in the future.

Report a concern   April 15, 2026 — Rated 10 out of 10 by V.H. Longmont Bicycle Company & Front Range eBikes
What do you like about our products and services?

Very helpful and friendly.

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.B.K. Wild Rock Outfitters
What do you like about our products and services?

Your staff are excellent - knowledgeable, friendly, and interested in finding the best option for you to buy. You have a great inventory of bikes, outdoor products and clothing in the store.
My bike purchase and servicing over the past four years have been exemplary.
I recommend Wildrock to all my friends who are cyclists and outdoor enthusiasts.
It's worth the drive from Port Hope to go to Wildrock!!!

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.B. Wheel & Sprocket, Bay View
What do you like about our products and services?

Service is outstanding ... they have provided great annual checkups on both our bikes, and have provided improvements to our bike rack. Friendly, always happy to answer questions.
Thank you.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Drew Holbrook Freewheel Bike Bloomington
What do you like about our products and services?

Excellent - Fast - Knowledgable

Report a concern   April 15, 2026 — Rated 10 out of 10 by Steven Goldberg All American Bicycle Center
What do you like about our products and services?

The bike fitting was so detailed. Matt spent the extra time to get me comfortable with my bike.
I thought I was set up fine until he adjusted everything.
I feel so much better now.
Thank you

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.B. Banhoek Bikes
What do you like about our products and services?

The guys listen to what I need. I am the customer.

Friendly service and staff. Usually quick turnaround on mechanicals.

offer an alternative brand in the global energy drinks/gels/bars space

Quality products where I feel I get value for money.

Qualified workshop technician and experienced manager.

Report a concern   April 15, 2026 — Rated 10 out of 10 by E.A. Landry's Bicycles - Charlestown
What do you like about our products and services?

Nick did a great job helping myself and my wife check out a Stumpjumper.

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.A.K.M. Gateway Cycle
What do you like about our products and services?

Continual flat tires and still trying to figure it out, but staff seems to be doing their best to help. No more flats and I'll be happier. THX

Report a concern   April 15, 2026 — Rated 10 out of 10 by David Fabrizio Trek Bicycle Spring House
What do you like about our products and services?

Fast and courteous

Report a concern   April 15, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Altamonte Springs
What do you like about our products and services?

Quality and service

Report a concern   April 15, 2026 — Rated 10 out of 10 by B.B. Adventure Cycle and Ski
What do you like about our products and services?

Prompt professional service. They support the trails.

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.U.A. Trek Zaragoza
¿Qué es lo que le gusta de nuestros productos y servicios?

Servicio y atención.

Report a concern   April 15, 2026 — Rated 10 out of 10 by B.F. Machinery Row
What do you like about our products and services?

Though, professional.

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.H. Bike Doctor of Annapolis
What do you like about our products and services?

Customer Service

Report a concern   April 15, 2026 — Rated 10 out of 10 by H.S. Free-Flite Bicycles Canton Road
What do you like about our products and services?

I had an excellent experience at Free-Flite on Canton Rd in Marietta. Very nice shop with a great selection of bikes and gear. The staff is very knowledgeable and helpful. Big thanks to Bobby and Tad for their help with my son's bike yesterday.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Kelly Aley Trek Bicycle Store of Sunrise
What do you like about our products and services?

Bike service was done well and quickly

Report a concern   April 15, 2026 — Rated 10 out of 10 by Robert Messenger Broadway Bicycles
What do you like about our products and services?

I have been coming to Broadway Bicycles for years. We purchased several bikes and electric bikes from them, and we bring in our electric bikes yearly for tune ups and firmware updates. I have been very happy with the service and their products. Highly recommend them for all your biking needs!

Report a concern   April 15, 2026 — Rated 10 out of 10 by Mike Putrow Richards Bicycles
What do you like about our products and services?

Fast and efficient repair.
Staff was knowledgeable and helpful

Report a concern   April 15, 2026 — Rated 10 out of 10 by T.H. Trek of CLT Lake Norman
What do you like about our products and services?

Great service from Kyle. He did a tuneup and replaced a tire. It was done when he promised. He was very helpful and followed me out of the store to offer help in getting the bicycle into my car.

Report a concern   April 15, 2026 — Rated 10 out of 10 by P.T. McCooey's Cycle
What do you like about our products and services?

Staff explained things well & weren't pushy. All of the staff seemed to work well together & was a good experience.
My bike road smoothly after a tuneup & new chain. Will definitely be back with any bike needs.


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