Customer Testimonials
Love the new remodel to the Fort Myers!
The teachers are nice. My child enjoys going every week.
I have three kids. 2 that would be in the same class and 1 much younger. Working with the staff at the Menasha office was incredible. They were SO helpful. My kids love going there and we always feel so welcome.
Staff is very welcoming, all staff always smiling and making sure all children in and out the water are safe at all times.
interactive teachers for the little kids
My daughter loves her classes and making great progress. The two issues I have since switching to a new class is the teacher being gone (which we understand and the teacher is great) so our daughter has been doing great but it’s hard for an almost 5 year old to be having a new teacher almost every week. We also were out of town so that didn’t help. The other thing is the last two times we have been at lessons, our lessons are starting late because there is a child in the lessons before who won’t jump in and they are helping. The first time was over 5 minutes before they called names, so she got less than 20 minutes of lessons that day. I understand wanting the child to jump in, but at the end of lessons when all the kids are waiting to go in and can’t start doesn’t seem like the appropriate time.
We enjoyed very much. I think the name of our instructor was Camden. He was very patient and helped my little one get used to the water.
Small classes
Everyone there is very kind and courteous
Everything!
all kids were engaged a lot and fun toys were introduced throughout
Bellamy does a great job with the parent tot class - she’s great with my daughter!
I like getting reports after the lesson to hear what they’re working on.
It seems to well organized.
Small groups and individual attention
Dedication
I have been bringing my grandkiddos for quite a few years and I am always impressed with the staff! They are professional, courteous, knowledgeable and all around great young people. I’m also impressed how well the swimming students listen to them and follow directions. That tells me that the students respect and trust them. I would recommend Swimtastics to everyone 😊
Very good
I like the level of skill the instructor gave the toddlers to practice. I also like the instructor interaction with my toddler.
Our manager is terrific! And the instructors care. We had a younger instructor with a bit less experience, but our manager worked with her and she is really doing well. We feel like it’s a family at Swimtastic and we are happy to be part of it. We’ve made many friends with the other mothers in the swim group and it’s a great community building. Thank you for all you do.
Meaningful feedback from instructors, ease of scheduling, and prompt communication.
Your instructors are kind and patient
Kyla is absolutely fantastic! My son and daughter are both excited to come to swim lessons, and have already grown as swimmers.
My kids are gaining a lifelong skill of swimming in a safe environment with a wonderful teacher. My kids have been taking lessons for about a year now, and they are each progressing at their own rates. The teacher works with each child individually at their own level, encouraging the kids, and helping them to improve each week. The class sizes are limited, so each child has lots of individual attention. The teacher can really get to know the students. Mrs. Heather teaches both of my kids now, and I'm very happy. She keeps the classes well paced, so that the kids are constantly working on their skills and having fun at the same time. I feel that my kids are in great hands with Mrs. Heather and Swimtastic!
We like the weekly updates on lessons. More consistent feedback on what needs to be worked on to advance to next level would be nice. One thing I find silly is that a makeup lesson cannot be scheduled before the lesson is missed. It seems weird to force a “no-show” before allowing a makeup token when we could have come earlier on his normal day to do the lesson.
The techniques are giving my son the survival skills he need if he find himself alone in the water.
Granddaughters first time- she was scared and crying- manager came in and sat with her and did a great job calming her down with another instructor stepping in - taking it slow - both did an awesome job calming her down and getting her to try blowing bubbles and kicking- we were so grateful-they did an awesome job!!
Coach Caitlyn and Coach Trey were phenomenal and passionate about helping the kids learn to swim.
We love Miss Sophie :) We are in a semi private lesson & we love the time spent with each child & progression of skills
My daughter likes her teachers and loves it when she gets to use the tanks.