Customer Testimonials

Well-trained customer-centric team is what we consistently receive. 👏

Quick reliable service

We always use Park and Fly when we fly out of Cleveland Airport. The shuttle is quick and you never have to wait long and the drivers are always friendly and helpful.

The website makes this easy to book, check in & out, easy to get picked up. The ease of use is excellent.

Very little waiting around to get picked up.

Friendly, helpful staff. Prompt service

Very simple. Polite and helpful staff.

Very friendly customer service

How fast to check in and depart.

I typically park at your lot, but the last time it took nearly 20 minutes for the van to pick us up from DIA. Usually it's a lot faster than that. I'll still recommend you, but it would be nice to be picked up in under 10. Thanks!

Convenience

Convenient, easy access, efficient shuttle services, friendly staff,

On departing and returning, the service was GREAT. My wife was in a wheel chair. On departure, there was no one at United Airlines curbside, the driver went inside, got the wheelchair and then brought all the luggage into the United check in. On return at midnight, the driver saw her waiting in wheelchair, helped her onto the bus and then loaded all of our luggage. Back at the lot, same thing. He was fantastic.

Convenience

Fast pickup and drop off, frequent parker program.

Super convenient and fast transport to and from the airport. Our driver George was entertaining and knew the fastest routes from point A to point B. He made the experience even more pleasant

All around excellent!

Fast, friendly service.

It was such a efficient process. We were able to park(The attendent coached us through the check in process.) and get right on the van to the airport.

Price, location to airport
Drivers are competent
Easy pick up and drop off

The shuttle buses are timely for departure and arrival, The drivers were friendly and helpful.

Valet service is excellent and everyone we encountered was super friendly and helpful.

Nancy and Rinh were amazing! Even took our bag out for us

your staff is always super helpful and pleasant to deal with. keep up the great work

Very easy, quick and efficient

Fast and courteous service with minimal wait time for pickup. Also like the prepaid service for easy in and out.

The ease and convenience of the service

Friendly, helpful, assisted us personally and quickly when their ticket machine was temporarily not working, provided me with a parking stub with my parking number on it so I could hand it to the driver for the shuttle ride back. Will park my car with Park 'N fly Oakland again

Driver was so friendly during drop off and pick up for both days! Easy to use.

Staff was friendly all around, your texts and communication with QR codes were timely and helpful. Spots are a little too close together and car wash, though an added feature, was unclear on signage on how to use and did not do a very good job.