Customer Testimonials

professional
reliable
efficient

The quick pick up both at departure and arrival

Convenient location. Helpful staff.

Fast and courteous service. Convenient to the airport

Courteous, prompt and helpful

Fast efficient and good price

We arrived about midnight on Tues and I responded to the text you sent on Monday(?).
I very quickly got a response and the driver picked me up maybe 5 minutes later - good job.

LIke that service.

The employees are so nice and I feel the car is secured.

I like that the service is fast and reliable. The drivers are kind and helpful!

Ease of process

I was very happy with your service.. The availability to get to and from the airport in a time fashion, the parking was well lite up, and upon leaving the cashier offered me a bottle of water.
I will be using your service again.

Dropoff was quick and easy, van was at the terminal waiting on my arrival and my vehicle was running and ready when I got back to the lot. I always use PNF but this was my first experience with the valet service and it was fantastic.

Much less expensive than airport parking. Shuttles are reliable.

Easy access, prompt and courteous service, picked us up and dropped us off right at our car. Spot reminder ticket meant we didn't have to try to remember where we parked - drivers were so helpful and friendly - great experience. Will use again!

Clean area inside attendance’s we’re helpful

I like how easy it is to make a reservation, check in, find a spot, and how quickly we get to the airport.

I appreciate how quickly the van comes to pick me up when I arrive, and that there is always a van, waiting at the airport when I come back home. The drivers are courteous and helpful, and I will definitely come back.

The drivers are very pleasant and handle your luggage with respect. They safely get you to your terminal with ease. The location is convenient, as you do not need to deal with the airport traffic. It is easy to get to from the Springfield area without using Rte 91. The desk staff for check in are pleasant as well. The facility is clean and well maintained. Contacting them for return to the parking lot is very easy and, if using the valet service, your car is ready and waiting for you when you get to the lot. Easy peasy!!!!

When we arrived back from our trip there was a bus waiting for us but it was already full. Within 10 minutes a new one had arrived and we were on our way. Dropped us right off at our vehicle. My sister forgot one of her pieces of luggage and he swung back around and dropped it off! After having a horrible experience 2 years ago (waited over an hour for a bus), you've redeemed yourselves!!

Keeping time and quick responses for pick ups and drop off. Also like the fact that you get dropped at your car and you don’t have to look around or walk

Easy to get too/ prompt pick-up and drop off!!

The convenience.

I like the convenience of your facility. Your website is easy to use and your customer service is outstanding. Your shuttle drivers are friendly and courteous.

Very quick and courteous!

Quick, clean, efficent, friendly

Easy in and out! Wonderful drivers!

Courteous employees, prompt pickup

Convenient online reservations ahead of time. Easy to drive to. Smooth system with shuttle pickup and little slip that drops you back off right at your car. One of the drivers I had several times now is so super nice and friendly and helpful. Never waited for shuttle pick up at car. They picked me right up. Waited just 10 min for pick up at airport.

Very convenient. We have used several times and it's quick and easy. Have recommended to friends.

Great service!