Ashley
6861 N. 9th Ave.
Pensacola
FL 32504
United States

Customer Testimonials

Report a concern   August 15, 2020 — Rated 10 out of 10 by Joseph Mckinnies Ashley
What did you like about your experience?

The family friendly customer service

Report a concern   August 9, 2020 — Rated 10 out of 10 by Noel Hall Ashley
What did you like about your experience?

Friendly, helpful, enjoyed the experience!!

Report a concern   August 9, 2020 — Rated 9 out of 10 by M.W. Ashley
What did you like about your experience?

Good variety of products we were looking for. Helpful salesman.

Report a concern   August 8, 2020 — Rated 10 out of 10 by O. Ashley
What did you like about your experience?

Great customer service

Report a concern   August 7, 2020 — Rated 10 out of 10 by M.P. Ashley
What did you like about your experience?

Salesperson found specific item I came in to see, then showed me a couple other options, one of which I liked better. I wasn't ready to purchase, so she gave me specific numbers to find them online to continue to consider. She was not pushy at all, and I'm planning to be back to make my purchase.

Report a concern   August 6, 2020 — Rated 9 out of 10 by L.Y. Ashley
What did you like about your experience?

Brett was a great sales rep that was able to assist me with all my needs for our children bedrooms. Purchased 4 bedroom sets!

Report a concern   August 5, 2020 — Rated 10 out of 10 by S.D. Ashley
What did you like about your experience?

I enjoyed being able to browse at my leisure without being followed or subjected to high pressure sales tactics. Once I saw a piece I was interested in, the sales representative was very knowledgeable and helpful without being pushy.

Report a concern   August 1, 2020 — Rated 10 out of 10 by Cynthia Kuhn Ashley
What did you like about your experience?

Our sales rep Brett was amazing!

Report a concern   August 1, 2020 — Rated 10 out of 10 by J.M. Ashley
What did you like about your experience?

Our salesperson was very knowledgeable and personable. He helped us understand the process. We got a good price. It was painless from start to finish. Furniture was delivered as promised by some fine gentlemen that were very careful and respectful of our home.

Report a concern   July 25, 2020 — Rated 10 out of 10 by Anna Latour Ashley
What did you like about your experience?

My sales person was fantastic!!!

Report a concern   July 21, 2020 — Rated 10 out of 10 by N.S. Ashley
What did you like about your experience?

Everyone was really nice.

Report a concern   July 21, 2020 — Rated 9 out of 10 by Bonnie Ashley
What did you like about your experience?

A pleasant shopping! Very informative buying! 👍👍👍

Report a concern   July 16, 2020 — Rated 10 out of 10 by M.J. Ashley
What did you like about your experience?

It was good. The prices were a little higher than I wanted to pay at the moment

Report a concern   July 16, 2020 — Rated 10 out of 10 by Jan Kalfayan Ashley
What did you like about your experience?

Variety of choices, interested sales staff

Report a concern   July 15, 2020 — Rated 9 out of 10 by L.Y. Ashley
What did you like about your experience?

Brett was a great sales person!! Very professional, patient, and was able to help us with all our needs to find the prefect furniture for our children rooms!

Report a concern   July 15, 2020 — Rated 10 out of 10 by D.S. Ashley
What did you like about your experience?

She gave us space to look around but was very helpful

Report a concern   July 12, 2020 — Rated 9 out of 10 by P.D. Ashley
What did you like about your experience?

Tiffany was great. She answered all of our questions. She also tried to help us find an ottoman to match our set. Then, she followed up with us to see how we were enjoying our new set of living room furniture. She also reassured us about the delivery of our oversized chair 9n back order. Thanks, Tiffany!

Report a concern   July 11, 2020 — Rated 10 out of 10 by M.J. Ashley
What did you like about your experience?

Keith was very knowledgeable about the company and the furniture.

Report a concern   July 11, 2020 — Rated 10 out of 10 by J.J. Ashley
What did you like about your experience?

My sales rep was very helpful and patient. She answered all of my questions and worked tirelessly to get me the best deal on my purchase. Had a great attitude and was kind to my kiddo, who was less than thrilled to be furniture shopping.

Report a concern   July 8, 2020 — Rated 9 out of 10 by Dwight Dumond Ashley
What did you like about your experience?

We ordered an item online at the store, and that particular item was on display at the store. We finalized the deal in front of the item.

Report a concern   July 5, 2020 — Rated 10 out of 10 by Tchernavia Kimbrough Ashley
What did you like about your experience?

The quality of service was astounding!!!

Report a concern   July 5, 2020 — Rated 10 out of 10 by S.N. Ashley
What did you like about your experience?

Sales associate very attentive and helpful without being pushy!! Great accessories as well as furniture

Report a concern   July 2, 2020 — Rated 10 out of 10 by A.J. Ashley
What did you like about your experience?

Sales help, Katherine, was very helpful!

Report a concern   July 2, 2020 — Rated 10 out of 10 by T.T. Ashley
What did you like about your experience?

The sales man Mr brett at the Pensacola Florida store was Excellent

Report a concern   July 1, 2020 — Rated 10 out of 10 by Cynthia Bocanegra Ashley
What did you like about your experience?

Austin helped us out on the phone, and he was very helpful. It was easy to order once we called in. He gave us the best deal he could.
The only thing with my Ashley card, I had to go to my local Ashley store to sign a receipt, curbside. I thought if I placed an order outside the store by phone or online, I wouldn’t have to do that.

Report a concern   July 1, 2020 — Rated 10 out of 10 by S.M. Ashley
What did you like about your experience?

It was good

Report a concern   June 30, 2020 — Rated 10 out of 10 by S.V. Ashley
What did you like about your experience?

Staff was friendly and Dana was amazing with helping me find what I needed

Report a concern   June 29, 2020 — Rated 10 out of 10 by Saraya Ellis Ashley
What did you like about your experience?

The customer service and prices was the best I had ever seen. Catherine was amazing, as she really listening to what we were looking for and helped us paint a mental picture of what our new houses furniture set up would look like. She was very patient, and didn’t make us feel rushed. Even when we thought about our options and came back, she remembered our preferences and was excited to show us more. I recommended Ashley’s to my sister because I was so impressed, and her customer service was just as amazing with another store associate. Thankyou for the amazing experience during the stressful times of furniture shopping! We can’t wait to come back.

Report a concern   June 28, 2020 — Rated 10 out of 10 by Cynthis Lus Ashley
What did you like about your experience?

My sales lady Kathrian was amazing. Her customer service was impeccable. She was not pushy, she let me look but was there for questions and showed me items of interest. She was so friendly. I felt like I was shopping with a good friend.
I left but went back and bought it after dealing with 4 other stores.
Even after the sale was finalized. She called me to say Thank you.
I lost my pen that fits in my phone. She looked for it and a few days later called to let me know she was still looking.
This is what customer service is all about. She is a positive addition to your team and corporation.
Do not let her go. Because this is lacking in ALL THE BUSINESSES AND CORPORATIONS IN AMERICA.
I would have walked and gone on line to buy had it not been for her.

Report a concern   June 24, 2020 — Rated 10 out of 10 by T.D. Ashley
What did you like about your experience?

Excellent such an up beat person!


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