Ashley
6499-B Whittlesley
Columbus
GA 31909
United States

Customer Testimonials

Report a concern   February 28, 2025 — Rated 10 out of 10 by A.D. Ashley
What did you like about your experience?

The person who helped me was more than knowledgable of item I was looking for. She also had the most customer service attitude that I have seen in years. She should be named advocate superior for Ashley worldwide

Report a concern   February 27, 2025 — Rated 10 out of 10 by Christer Shanks Ashley
What did you like about your experience?

Ms. Cassandra was very nice and patient! She listen to what I wanted and she did not rush the purchase.

Report a concern   February 26, 2025 — Rated 10 out of 10 by Antonio Gomez Ashley
What did you like about your experience?

Customer service was amazing. The staff Od and the assistant manager were very helpful. They ensure that I got what we we’re looking for and went above and beyond to ensure our complete satisfaction.

Report a concern   February 22, 2025 — Rated 9 out of 10 by J.C. Ashley
What did you like about your experience?

The salesman took the time to make sure I like what I was looking for. Even though at this time I was not able to fit it in my budget.

Report a concern   February 22, 2025 — Rated 10 out of 10 by Charlotte Pace Ashley
What did you like about your experience?

Staff is very courtesy and professional and the prices of the merchandise is comparable reasonable

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.M. Ashley
What did you like about your experience?

Salesperson was extremely helpful and knowledgeable. Not pushy at all.

Report a concern   February 17, 2025 — Rated 10 out of 10 by Kristasia Heath Ashley
What did you like about your experience?

Customer service & their patience was great

Report a concern   February 15, 2025 — Rated 10 out of 10 by John Duckworth Ashley
What did you like about your experience?

We had the best experience at Ashley. We worked with Casandra who was helpful without being pushy.. The furniture was delivered and I did not like the dark color. We went back to Ashley the next morning to see what we could do and Casandra and Matt worked it out immediately. They agreed to pick up the unused set we had and will be delivering a new set. Ashley Furniture is our “go to store“now. Thank you Casandra and Matt for great customer service.

Report a concern   February 14, 2025 — Rated 10 out of 10 by Melanie Spivey Ashley
What did you like about your experience?

I really felt great!! Cassandra such a wonderful person!! She made me feel so good like family thanks cassandra for being so patient with me she have such a spritual personality amen❤❤ love mrs. Melanie spivey❤❤

Report a concern   February 13, 2025 — Rated 10 out of 10 by Sharonda Williams Ashley
What did you like about your experience?

The customer service was outstanding!

Report a concern   February 9, 2025 — Rated 10 out of 10 by L.B.S. Ashley
What did you like about your experience?

Someone there to greet you , was polite, eager to help you.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Sharonda Williams Ashley
What did you like about your experience?

I initially came in on Monday and made a purchase, but I ended up coming back into the store on tuesday Feb. 4th to show my husband what I had purchased the day before. I was looking around at another item, I was helped by another incredible sales associate Cassandra Pitts. I was having some trouble deciding between 2 item, but I ended up with a purchase. Cassandra gave me her number and told me to give her a call if I needed more information, long story short I ended up going the next day. Cassandra met me at the door and the rest is history!

Report a concern   February 6, 2025 — Rated 10 out of 10 by Kevise Williams Ashley
What did you like about your experience?

Salesman was friendly, patient, and knowledgeable.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Leslie and Sean Payne Ashley
What did you like about your experience?

Our sales associate Cassandra is just awesome! She’s incredibly personable and genuine. This is the second time we’ve purchased from Ashley and we’ll definitely be back!

Report a concern   February 4, 2025 — Rated 10 out of 10 by J.L. Ashley
What did you like about your experience?

We love Odie! She is always so helpful

Report a concern   February 3, 2025 — Rated 10 out of 10 by Christine Joyce Ashley
What did you like about your experience?

The store staff were friendly and helpful.

Report a concern   February 3, 2025 — Rated 10 out of 10 by Ronnie and Lynn Fuller Ashley
What did you like about your experience?

The freedom with which associates let us roam about the store without “hovering”! Cassandra was absolutely wonderful when we did decide.
She is definitely a gem!!

Report a concern   February 1, 2025 — Rated 10 out of 10 by C.S. Ashley
What did you like about your experience?

I forgot to mention the absolute wonderful customer service I received from sales rep Franchesco Franco. It doesn't matter when I shop there he always makes himself available to answer any questions I may have and assist with my selection process. He goes above and beyond to help and I really appreciate it.

Report a concern   February 1, 2025 — Rated 10 out of 10 by R.W. Ashley
What did you like about your experience?

What I came in to look for was found by sales person, Boomer.

Report a concern   January 27, 2025 — Rated 10 out of 10 by J.G. Ashley
What did you like about your experience?

How they let you roam without being on your heels

Report a concern   January 22, 2025 — Rated 10 out of 10 by T.E. Ashley
What did you like about your experience?

Suki was wonderful in helping us purchase our new furniture. She was very helpful and kind. She made sure we got the best price they could offer!

Report a concern   January 21, 2025 — Rated 9 out of 10 by Ricky Love Ashley
What did you like about your experience?

Salesperson did a good job working with us on our needs.

Report a concern   January 21, 2025 — Rated 10 out of 10 by Marvin Strozier Ashley
What did you like about your experience?

Cassandra professionalism and courtesy

Report a concern   January 20, 2025 — Rated 10 out of 10 by Jacqueline Mcqueen Ashley
What did you like about your experience?

The very helpful sases Associate Cassandra Pits

Report a concern   January 20, 2025 — Rated 10 out of 10 by C.W. Ashley
What did you like about your experience?

Always friendly

Report a concern   January 20, 2025 — Rated 10 out of 10 by D.H. Ashley
What did you like about your experience?

I have always liked shopping at Ashley. You arrive and they greet you then they let you shop without being a nag.

Report a concern   January 19, 2025 — Rated 10 out of 10 by A.B. Ashley
What did you like about your experience?

Very easy and great process. Our advisor was very friendly and knowledgeable.

Report a concern   January 16, 2025 — Rated 10 out of 10 by C.L. Ashley
What did you like about your experience?

Cassandra in Columbus Ga was awesome!!!

Report a concern   January 16, 2025 — Rated 10 out of 10 by Marvin Strozier Ashley
What did you like about your experience?

Great service nice furniture

Report a concern   January 14, 2025 — Rated 10 out of 10 by E.G. Ashley
What did you like about your experience?

The sales associate was kind and patient working with us.


Privacy Policy