Customer Testimonials
Everyone very nice and helpful
Jeff, the sale representative, was fabulous
The salesman was awesome. He wasn't pushy and answered all my questions. He was perfectly happy to show me around even though I wasn't sure of my budget or if I would be making a purchase that day. The only reason I give a 9 instead of a 10 is because my husband and I couldn't agree on a price point. I give Ashley and the staff a 10, but the experience a 9.
Extremely helpful and friendly staff member helped me with rugs!
Sales rep Excellent
You sales person very knowledgeable and friendly
Friendly staff. Not pushy.
New selections.
Knowledgeable salesperson, helpful
Salesman was very helpful.
Saleslady was well informed.
Sales person was friendly and helpful.
Sales rep was very helpful yet left us alone to look and discuss what we liked. Store had good selections
The sales rep was very helpful!
Nice sales person
Staff was very friendly and welcoming, compared to many places I’ve been to they didn’t hesistate to communicate with me
The care an concern that was shown to try and find exactly what I was looking for!
I appreciated the help I received from the moment I walked in the door. Very friendly staff and dedicated to doing their best to find the perfect piece of furniture.
I loved the customer service that was provided and the high-quality selection of furniture.
The salesman was extremely helpful and I never once felt pressured to buy anything.
We like Ted he greeted us as we walked in the door and show us that he was there to help us if we needed him plus we like that he lets us look around by ourselves than follow us around and hassle us that’s what we like in salesman
Diane was just right. She greeted us as we entered, and started us on our tour of Ashley. She gave us space to talk among ourselves, but then she circled back. She picked up on cues about what we were interested in. She was nice and professional throughout - and she did not hover or push us.
We also liked that Ashley has such a selection, and that the merchandise looks good, clean, well-made. The storeroom actually felt welcoming and comfortable.
Finally, we appreciated the number of Ashley representatives, and their knowledge about your merchandise.
All of this made for a HUGE difference from other storerooms we have visited!
Diane was a great sales person, explained product features well, provided pertinent comparison info on items I was interested in. Glad to have worked with her.
Ted Milling - great customer service
Victor was very friendly and helped us with our needs to find a sofa and let us borrow the pillow to see if the color world look good with the house decor.
The rep was very helpful and listened to my wants and needs. I am very pleased.
Our sales associate, Susan, was very friendly and was able to tell us what we needed to know. She had an attitude that that made us feel as if we had known her for years. I only wish that the salesman in Kannapolis NC store had the same personality as the girl at Burlington. He had that "used car salesman" personality. He tried to make us feel as if we didn't know what we wanted and always steered us towards things that were more expensive that the price range we were interested in.
Great selection good quality and great service.
Diane gave us great service!
Thank you!!

Very friendly sales person. His name was Jeff in the Burlington North Carolina location. Walked around the store , helped me measure, look for different ideas. Although I didn't find anything that would fit into the room I'm working with, he did tell me that if anything came through with the dimensions that I needed that he would contact me. I am also looking online at some of your products.